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The Illinois Association of School Boards (IASB) is seeking applicants for a full-time Policy Services Specialist in IASB’s Springfield office. This position reports to the Associate Executive Director, Policy Services.&nbsp;Position Summary: The Policy Services Specialist position is responsible for initiating and performing functions required for the efficient operation of the office and to support the policy services team in providing existing and new services to IASB members.&nbsp;Education and or Experience Requirements: A high school diploma or equivalent is required, and/or evidence of administrative professional experience. Applicants should have a high-level of experience with Microsoft Word and web-based HTML word processing applications.&nbsp;This position requires the employee to be able to lift, move, and safely handle boxes and materials up to 25 pounds; repetitive motion of the wrists, hands, and/or fingers; and to be able to see, hear, and speak as necessary to perform the functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position.&nbsp;IASB staff are committed to a workplace that honors and promotes a safe, diverse, and inclusive environment; respectfully recognizes individual expertise, contributions, and fosters growth; and has open and deliberate collaboration and communication across all departments and offices.&nbsp;Position offers an excellent salary along with a generous benefits package.&nbsp;  &nbsp; Applications will be accepted until the position is filled.&nbsp;

Illinois Association of School Boards

Policy Services Specialist

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN position is an integral member of the dedicated inter-disciplinary team that provides important short term / long term care of our patients. The RN oversees care given by the CNA, LPN and LMT. They provide a high level of care for our patients in the client homes / in hospice / in facilities. Key Responsibilities o Assessment, planning, implementation and evaluation of individualized patient care o Provide direct and indirect nursing care to assigned patients o Provide supportive care to patients and families o Record patient care delivered as planned and any variation with appropriate rationale Knowledge &amp; Skills o Knowledge of critical nursing skills in a variety of settings o Excellent communication; via phone, in person and email o Attention to detail &amp; ability to handle confidential information following HIPPA guidelinesEducational/Training RequirementsAssociate's degree in nursing required; BSN preferredCertificates/Licenses/RegistrationGraduate of an accredited RN program Florida Registered Nursing license CHPN Certification desired Valid Florida Driver's License with good record Automobile Insurance Clear Level 2 Background CheckSome locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li></ul>Experience RequirementsMinimum one year nursing experience strongly desiredPosition Specific Responsibilities (not all inclusive)To provide high quality individualized nursing services to patients. Provide direct and indirect nursing care to assigned patients. Work under the direct and indirect supervision of the Care Manager or designee but is independent in the application of advanced nursing knowledge and skills. Assessment: Collect patient data and complete required forms with appropriate responses according to unit standards. Identify patient’s overt problems/needs and set priorities. Identify problems requiring further referral and/or follow up. Interpret and record latest diagnostic results. Perform advanced nursing assessment using critical thinking skills. Planning Care: Develop a plan of care based on nursing process which incorporates the plans of other disciplines and continuing care needs. Include the patient/family in developing or revising the plan of care. Make referrals to interdisciplinary support services. Implementing/Managing Care: Care provided conforms to accepted practice standards. Provide correct treatments/procedures and other care as prescribed and according to patient care standards. Demonstrate understanding of age-related characteristics and needs of patients served. Explain nursing procedures in appropriate forms. Provide discharge teaching. Identify emergency situations and independently initiate advanced therapy. Act as coordinator of patient care with other health care personnel and evaluate patient care measures instituted. Understand and demonstrate respect for patient rights and utilize established mechanisms for management of ethical issues in patient care. Evaluation: Record patient care delivered as planned and any variation with appropriate rationale. Make and record observations related to impending or associated problems. Leadership: Using nursing process, delegate nursing care to appropriate personnel. Integrate cost effective measures into nursing practice. Recognize unit problems and take responsibility for documenting same. Demonstrate active participation in QI processes. Comply with hospital expectations to meet staffing demands based on patient care needs. Comply with policies addressing safe working conditions. Monitor unsafe working conditions. Recognize inappropriate and/or ineffective patient care management. Resolve issue/problem and complete written reports. Fulfill call for unit as assigned and adjust staffing for census (volume) and acuity. Quality/Compliance: Adhere to all aspects of organizational compliance and regulatory issues. Incorporate quality into all aspects of responsibilities as evidenced by audits. Audits will demonstrate assessment, planning, implementation, patient and family education, evaluation and documentation.Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers. Consistently represents Hope with integrity and professionalism. Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job. Carry out duties and responsibilities in a manner that exemplifies excellent customer service. When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor. Assist with special projects, as requested. All other job duties as may be assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator-Hope Healthcare -Team 330

The Senior Business Analyst will work directly with the client project stakeholders and perform activities such as identifying and modeling process requirements, creating user stories from business requirements, identifying and modeling data requirements, defining business rules, producing mockups, and being the primary functional liaison to the technical development team.The projected compensation range for this position is $110K to $135K (annualized USD). The final salary offered will generally fall within this range and is determined by various factors, including but not limited to the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as internal pay equity, location, contract-specific affordability and other organizational requirements.Required Skills <ul><li>At least 6 years of experience as a business or systems analyst on IT systems development projects</li><li>Experience working under an Agile Scrum methodology</li><li>Experience facilitating business requirements gathering and definition</li><li>Experience writing user stories and acceptance criteria</li><li>Experience working on consulting engagements with direct customer facing interaction</li></ul> Desirable Skills <ul><li>US Citizenship</li><li>Certified Scrum Master or Certified Scrum Product Owner</li><li>Experience working with Federal Government customers</li><li>Active federal government public trust clearance</li></ul>

Procentrix

Senior Business Analyst

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.As part of HSBC’s Innovation Banking Division, the Senior Project Manager will be accountable for shaping the division’s strategy, leading strategic efforts from concept to implementation, and serve as a change agent to catapult the division’s trajectory.&nbsp;As a Senior Project Manager, you will serve as a trusted, strategic advisor to the Innovation Banking leadership team, helping to manage, evolve, and grow the business. Key responsibilities will include formulating and executing strategy, structure, goals and governance to achieve sustainable revenue growth and returns. This will include ownership of strategic initiatives and risk and cost management, effective engagement with internal partners, clear and consistent communications, and oversight of all governance of business performance. &nbsp;As our Vice President, Project Manager you will:<ul><li>Lead and monitor strategic initiatives for the business related to growth and risk management, and own any change programs within the business</li><li>Lead cross functional working teams to address process gaps impacting teams and / or clients; own delivery of improvements and assessment that change has been adapted</li><li>Manage the day-to-day operational requirements of team including but not limited to operating processes; financial cost control and planning; governance; strategy formulation and execution; functional construct / structure and resolving ad-hoc issues as they arise</li><li>Establish, track and own governance and reporting for the business including creation and tracking of core KPIs</li><li>Utilize data &amp; analytics to drive strategic decision making for Division </li><li>Build executive presentations to support strategic agenda of Division; delivering new strategies and recommendations for change to senior stakeholders&nbsp;</li></ul>For this role, HSBC targets a pay range between $175,000.00 and $250,000.00The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>7 - 10 years’ experience in Business Management, Project Management or Strategy roles</li><li>Bachelor's degree</li><li>Strong problem-solving, analytical, and influencing skills</li><li>Broad experience dealing with diverse range of stakeholders across multiple regions</li><li>Proven track record of supporting large, geographically dispersed, high-performing teams, and running large-scale, complex business initiatives</li><li>Strong analytical background and proven ability in analytical rigor, including ability to contextualize data into business activities and conclusions; and pro-actively identify emerging risks and issues</li><li>Demonstrated experience in managing budget, cost control and strategic initiatives</li><li>Exceptional experience in senior / executive governance, reporting and communications</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

HSBC

Vice President, Project Manager

The Admissions Coordinator is primarily responsible for the front desk support of the Admissions Department with particular focus on customer service and the prospective student entrance process. Assists with gathering information, pre-screening and pre-qualifying potential students to ensure a trouble-free student admission and processing system; and performs routine clerical, office and data entry tasks. Provides excellent customer service to prospective and enrolled students in accordance with the mission and purpose of the school.Essential Functions &amp; Responsibilities:<ul><li>Facilitates and ensures timely customer service of current and potential students.</li><li>Assures that prospective students complete all required forms for enrollment and processing by prescreening all student applications; submits to applicable Admissions Representative.</li><li>Assists in the resolution of student and prospective student inquiries, questions and/or problems; refers to appropriate person as needed.</li><li>Screens telephone calls and routes to appropriate individuals. Distributes incoming faxes as appropriate.</li><li>Coordinates campus incoming and outgoing mail distribution; opens and distributes as appropriate.</li><li>Deals discreetly with large amounts of sensitive, confidential information concerning students, staff and campus affairs.</li><li>Tracks current and/or prospective student data/information, develops, prepares and submits reports as required and/or needed.</li><li>Assigns, enters, and distributes all leads to the Admissions Representatives in a timely manner.</li><li>Reconciles daily leads and applications, as well as immediate resolution of data integrity issues.</li><li>Maintains record keeping and filing systems. Classifies and files correspondence, records and other documents.</li><li>May assist with preparations/arrangements for meetings and/or other special projects as assigned.</li><li>Maintains regular and timely attendance, reports to work as scheduled and assures time worked and/or time-off is recorded properly.</li><li>Conducts job responsibilities in accordance with the standards set out in the College’s Ethics Code of Business Conduct, Corporate Compliance Agreement, its policies and procedures, applicable federal and states laws, and applicable professional standards.</li><li>Maintains established department policies, procedures and attends in-services and other required meetings.</li><li>Maintains confidentiality of all customer, student, associate, and/or company information as required.</li><li>Performs other job duties as assigned.</li></ul>Minimum &amp; Preferred Qualifications:Required:<ul><li>High school graduate or equivalent required.</li></ul>Experience &amp; Skills:Required:<ul><li>Two to three year’s prior experience as front desk receptionist, administrative assistant or equivalent in an academic or business office environment required.</li><li>Experience with MS Office.</li><li>Experience with data entry and multi-line phone aptitude.</li><li>Experience with reception and telephone techniques.</li><li>Ability to maintain confidentiality of all associate, student and administrative information.</li><li>Ability to work effectively in a highly ethnic and culturally diverse student and associate community.</li><li>Ability to exercise excellent customer service skills.</li><li>Excellent analytical and organizational skills.</li><li>Ability to demonstrate strong professional written and verbal communication and interpersonal skills.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li><li>Ability to work with individuals at all levels of the organization.</li><li>Willingness to work a flexible schedule.</li><li>Ability to exercise good judgment.</li><li>Ability to make procedural decisions and judgments with skills in gathering data, compiling information, and preparing reports.</li></ul>

West Coast University

Admissions Coordinator

<h4>Clinical Services, Coordinator (PIT)</h4>Castle Biosciences Earns a Top Workplaces USA Award for the Third Consecutive Year!You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle!Castle Biosciences Inc. is growing, and we are looking to hire a full-time Clinical Services Coordinator, working from our Pittsburgh, PA @ Nova Place location, with a preferred start date of August 19, 2024.You won't find a work culture and benefits package like ours every day. We are filled with a team of colleagues who love working at Castle! We are in search of someone who strives for excellence in their work with a positive, can-do attitude! If this sounds like the right opportunity for you in the essential biotech field, consider applying today! <a href="http://www.CastleBiosciences.com" target="_blank">www.CastleBiosciences.com</a>EXCEPTIONAL BENEFIT PACKAGEExcellent Annual Salary + Achievable Annual Bonus Potential of 20% of Salary + 20 accrued PTO Days annually + 10 Paid Holidays401K with a 100% Company match of up to 6% of your allowable Contribution, and No Waiting Period4 health care plan options, with very low premium cost + Company HSA Contribution with HDHP option + Company Stock Grant Upon HireSalary Range for this position starts at $50,000. Salary Range is based on Experience and Education levels.A DAY IN THE LIFE OF A Clinical Services, CoordinatorThe role involves organizing and overseeing the administrative aspects of pre-analytic and post-analytic laboratory operations. It requires evaluating the needs of internal and external clients to deliver high-quality customer service, providing support as specified by superiors, and ensuring adherence to the company's policies and applicable standard operating procedures. The responsibilities include maintaining supply chain integrity for both internal operations and external customer needs, accessioning and processing all sample-related paperwork to ensure sample integrity and accurate accounting of orders, and interfacing with the Lab Director to ensure the accurate production of laboratory reports and their distribution to ordering physicians according to Castle reporting SOP.EDUCATION/EXPERIENCE<ul><li>Minimum Requirements<ul><li>Actively displays behaviors that support the mission, vision, and values of Castle Biosciences.</li></ul></li><li>Preferred Requirements<ul><li>Bachelor's Degree or equivalent experience in the laboratory field preferred.</li><li>Minimum of 2 years customer service experience in health care/lab or pharmaceutical, industry </li></ul></li></ul>*Please see the attached job description for additional roles, responsibilities, and requirements.SCHEDULE <ul><li>M-F, onsite, 8:00 AM - 4:30 PM</li></ul>READY TO JOIN OUR BIOTECH TEAM?We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that this would be the right position for you, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!ABOUT CASTLE BIOSCIENCES INC.At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes. Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.If you are interested in making a difference in the lives of patients while doing something that inspires you, Castle may be the right place for you. Castle Biosciences was ranked #188 by the Financial Times in 2023 as one of Americas' Fastest-Growing Companies.Castle Biosciences is an Equal Opportunity Employer/Veterans/Disabled.An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veterans' status and will not be discriminated against on the basis of disability.If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail <a href="mailto:ReasonableAccommodationsRequest@castlebiosciences.com" target="_blank">ReasonableAccommodationsRequest@castlebiosciences.com</a>.This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.** No third-party recruiters, please Full Job Description

Castle Biosciences

Clinical Services, Coordinator (PIT)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?This role is an exciting opportunity to shape the future of how American Express prioritizes, designs, and builds products that customers love while driving engagement, collaboration, and innovation across the enterprise. We are seeking an Associate, Program Manager to join Enterprise Digital and Data Solution's (EDDS) Value Co-Creation Team. Value Co-Creation (VCC) is an enterprise-wide initiative with the goal of transforming our ways of working together across Business, Product and Technology functions to drive enhanced customer value and business outcomes faster. Examples of new ways of working will include, but not limited to enhanced collaboration and co-creation across business, product, and technology through all stages of product development cycle; ensuring alignment with architecture frameworks and standards and SDLC controls; evolving investment portfolio planning, capacity management and execution oversight to enable the key tenets of the value co creation model. This Associate, Program Manager will be a member of the EDDS VCC Program Office which will work closely with the VCC Central office to provide program governance, measure progress against program metrics, support senior leadership EDDS Program updates, coordinate cross-functionally, and drive the overall transformation. The EDDS Program team will also be responsible for driving and delivering change management, education, and communications across EDDS to ensure successful adoption of the new ways of working across Business, Product, and Technology.&nbsp;Minimum Qualifications<ul><li>&nbsp;3+ years of project management, program management, and/or change management experience working on high priority, large scale, cross-functional strategic initiatives.&nbsp;</li><li>Experience navigating complex organizational structures and managing cross-functional stakeholder relationships. </li><li>Excellent organizational, communication, and time management skills. High-quality presentation skills with an attention to detail. </li><li>Ability to quickly adapt to change while continuing to make progress towards program goals. </li><li>Comfort interfacing with leadership and executive-level audience. </li><li>Demonstrated track record of driving results across multiple channels and initiatives in a fast paced and dynamic environment. </li><li>Foundational and working knowledge of product development life cycle and agile delivery methodologies.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Associate -Digital Portfolio Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) enables businesses globally to pay for and finance what they need to grow their businesses. GCS provides a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.As our customers are changing the way they work and pay, we have been evolving with them by developing B2B partner-embedded and automated payment solutions so that we are seamlessly coordinated into customer ecosystem. The B2B Solutions team is focused on building a new business model, key partnerships, value propositions, and go-to-market plans that will address all customer segments, from Small Businesses to Large and Global clients, to create new opportunities for us to capture B2B spend through these ecosystem partners, such as AP Automation partners, Accounting and ERP software providers, as well as procurement platforms &amp; networks. This business has doubled in customers and volume over the last few years and requires focused attention on customer experience management and overall roadmap prioritization and planning.How will you make an impact in this role?As such, the Senior Manager, Digital B2B Product Risk Assessment and Management will focus on supporting an enterprise-led Platform Transformation initiative, which will drive the modernization of the platforms and systems that support the B2B Solutions products and will change the customer experience to align with such platform upgrades.&nbsp; This is high-priority initiative with high visibility across the organization and which will generate significant financial benefit to the company.Key Responsibilities:<ul><li>Lead PMO activities to support the delivery of a robust operational Change Management agenda that will support the technical delivery of the upgraded platform.</li><li>Work collaboratively and proactively with the B2B Solution Product team and other key business partners and stakeholders to ensure that all deliverables are completed within the deadlines.</li><li>Maintain structure and governance around managing and tracking the delivery of requirements, maintaining accountability across requirement owners, and ensuring action items are delivered in its entirety and in a timely fashion.</li><li>Create and maintain tools to document, track, and report progress, including a detailed and comprehensive Project Plan.</li><li>Facilitate team collaboration and maintain a regular cadence of meetings to review progress and troubleshoot issues.</li><li>Facilitate interactions between Product and key stakeholders across functional teams (e.g. GCO, Compliance, OE) to help drive issue resolution and decision making.</li><li>Work collaboratively with the B2B Solution Product team and other key business partners to support the preparation and delivery of reporting decks, and any additional documentation needed for regular updates to the B2B Solutions senior leadership team.</li><li>Identify dependencies and downstream impacts to other products, processes and platforms within the B2B Solutions ecosystem, and ensure that such dependencies and impacts are accounted for within the project plan.</li></ul>Minimum Qualifications<ul><li>Superior Project management skills (ability to balance multiple priorities with close attention to detail and deliver high quality output).</li><li>Proven track record of solving complex business challenges, showing the initiative required to figure out solutions and navigate ambiguity to chart a path forward.</li><li>Drives results and operates with a high sense of accountability and professionalism.</li><li>Strong relationship management skills across a diverse network, including collaborating with and influencing partners both in-person and virtually.</li><li>Strong collaboration and influencing skills with demonstrable experience leading or working with cross-functional teams.&nbsp;&nbsp;Proven ability to influence without direct authority.</li><li>Analytical, with proficiency in qualitative and quantitative analysis.</li><li>Strong communicator with effective interpersonal, oral and written communication skills</li><li>Can operate autonomously, prioritize effectively and make decisions quickly.</li><li>Can create effective and visually empowering presentations.</li><li>Embraces a culture of “we” and lives by the Blue Box values.</li><li>Bachelor’s Degree in related field</li></ul>Preferred Qualifications<ul><li>Financial services-related experience, specially within product, operational risk, project management, and operational process management.</li><li>MBA/Master’s degree in related field preferred</li><li>Familiarity with Amex GCS business</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Digital Product Management (PMO)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.The Program Manager directly supports the Vice President of IT / IS Risk Management and will be a key member of the leadership team. This role is responsible for a broad range of activities including employee communications, organization, planning, and execution of activities to ensure the objectives of the VP and portfolio are met.The ideal candidate will be a highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited guidance. The individual will partner with the leadership team in business planning and strategic initiatives. Additionally, the incumbent is expected to provide broad insight and thought leadership around various initiatives. The position requires flexibility and ability to effectively function in a dynamic environment, including the ability to address ad hoc projects that arise based on developing business needs with urgency while balancing other priorities.&nbsp; Preference for a strong, manager-level candidate with superior organization, communication, decision making and planning skills.&nbsp;Key Responsibilities:<ul><li>Independently manage special projects/ activities and directly manage certain day-to-day issues on behalf of the Vice President, IT / IS Risk Management</li><li>Work collaboratively and closely with other Program Managers to advance broader Tech Risk initiatives</li><li>Create comprehensive executive level presentations</li><li>Deliver a broad range of communications including technology strategy updates, Town Hall presentations, and employee communications</li><li>Manage business planning and operational processes (e.g., Leadership meetings, PMP process, cost center management, and goal setting metrics)</li><li>Drive organizational optimization and business process improvement</li><li>Act as a central point of contact for urgent business issues</li><li>Balance the management of day-to-day business priorities along with long-term strategic deliverables</li><li>Collaborate with the various constituencies across the Company in order to accomplish tasks on behalf of the VP and their leaders</li><li>Act as a mentor and coach for colleagues and assist them in solving business problems</li><li>Drive organizational optimization and business process improvement</li><li>Execute on operational risk activities such as conducting risk assessment with the business, mapping of processes, identification of risks, and definition and testing of controls</li><li>Engages and Coordinates audit related activities</li><li>Keeps abreast of Regulatory changes and requirements.</li></ul>Required Qualifications:<ul><li>Outstanding leadership and relationship building skills with proven ability to influence without authority across peers and superiors and drive projects with little direction</li><li>Ability to work well under pressure, adapt to changing circumstances, make decisions quickly and juggle multiple priorities simultaneously</li><li>Active listening skills, summarization skills and lateral thinking to uncover and react to emerging opportunities</li><li>Proven decision making &amp; problem-solving capabilities with strong follow up skills and attention to detail.</li><li>Strong sense of integrity and ability to deal with issues and subject matter in ways that requires considerable sensitivity, discretion and judgment.</li><li>Exemplary communication skills – written and verbal as well as strong ability to influence leaders and drive change</li><li>Demonstrated ability to create and explain analysis of complex problems</li><li>Strong project management skills with proven record of leading complex, large-scale, cross-functional initiatives</li><li>Ability to understand, analyze data and produce meaningful conclusions</li><li>Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge and drive results</li><li>Demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities</li><li>Bachelor's or Master's Degree (or has equivalent work experience) preferred</li><li>Certified in either CISM or CRISC preferred</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Information Security Manager/ Program Manager-IT Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.How will you make an impact in this role?The Technology Portfolio Transformation team is seeking a highly motivated and versatile Program Manager to support the Technology Portfolio Management organization. This role will be integral to the continuous growth and development of the team, focusing on change management and communications strategy and execution for stakeholders across the entire American Express enterprise. The successful candidate will have the opportunity on a wide range of initiatives and portfolio transformation tasks to ensure that partners are informed and brought along on the journey.Key Responsibilities:<ul><li>Internal Communications Strategy: define what a successful communications strategy delivers for the organization by setting success measures, establishing a baseline, and driving toward desired outcomes</li><li>Communications Roadmap: drive and prioritize larger projects to improve the effectiveness of internal communications over time</li><li>Communications Look and Feel: steward a cohesive and effective look and feel across emails and communications coming from the Technology Portfolio Management organization by establishing design templates and standards for content</li><li>Directory Management: create distribution lists for communications by leveraging available tools and define any new processes or responsibilities needed to keep these up to date</li><li>Coordination and Execution: serve as a central resource for sending out communications to large audiences and identify ways to combine and streamline communications to reduce information overload for audiences</li><li>Change Management: provide support for transitions in processes or tooling changes by serving as a consultative partner in communications best practices</li></ul>Minimum Qualifications:<ul><li>3+ years of experience as a Program Manager</li><li>Bachelor's Degree</li><li>Experience with Microsoft Excel&nbsp;</li></ul>Preferred Qualifications:<ul><li>Organizational skills: excellent organizational and planning skills are essential</li><li>Proactive and detail-oriented: ability to think “end-to-end” and work autonomously to make progress</li><li>Integrity: strong sense of integrity with the ability to handle sensitive issues and maintain complete confidentiality</li><li>Communication skills: excellent oral and written communication skills with the ability to translate concepts into digestible content for audiences of all levels</li><li>Collaboration: experience operating with large cross-functional teams</li><li>Strategic decision making: ability to prioritize initiatives to best deliver upon desired outcomes</li><li>Problem-Solving: Ability to efficiently prioritize, solve problems independently, escalate appropriately, manage tight deadlines, and handle changing priorities</li><li>Team player: comfortable working in ambiguity and willing to take on incremental responsibilities as needed</li><li>Graphic design – optional, but preferred: ability to create visually compelling communications templates to effectively communicate to various audiences</li><li>&nbsp;Excel in a fast-paced environment and is eager to contribute to the transformation and strategic success of the Technology Portfolio Transformation team.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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