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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Associate Compliance Analyst to work in Westlake TX, Boston MA or Smithfield RI! Description The Associate Compliance Analyst is part of a team responsible for providing service support to employees and performing administration of employee accounts, transactions, statements and required disclosures to ensure they meet the requirements of Fidelity’s Code of Ethics and Compliance policies. The Team Fidelity Compliance provides compliance policy oversight and advisory services that help Fidelity ensure compliance with Federal and State regulations, manage risk, protect our associates and our customers, and enhance business performance. The Expertise You Have <ul> <li>Bachelor’s degree preferred </li><li>Previous phone or customer service and operations experience required </li><li>1-2 years of relevant experience in audit, regulatory, risk or compliance environment preferred </li><li>Strong problem solving and data analytical skills </li><li>Positive attitude and goal-driven </li><li>Strong presentation, written, and interpersonal communication skills </li></ul> The Skills You Bring <ul> <li>You’re a problem-solver and inspire creative solutions </li><li>You have an unwavering commitment to accuracy and quality </li><li>You possess excellent organizational, operations, and process management skills </li><li>You can handle multiple tasks and priorities simultaneously </li><li>You are able to overcome unexpected obstacles with little or no supervision </li><li>You possess strong research and analytical skills </li><li>You thoughtfully and efficiently drive tasks to completion </li></ul> <ul> <li>You have an excellent attention to detail and ability to communicate defects clearly with relevant information </li></ul> <ul> <li>You apply sound judgment to spot issues, assess risks, and identify items requiring escalation </li><li>You are proficient in common MS Office applications and are able to quickly learn and gain proficiency with internal websites, databases, and applications </li></ul> The Value You Deliver <ul> <li>Responding to employee inquiries made via the Ethics Office Service phone, live chat, and e-mail channels </li><li>Administering employees’ personal trading account disclosures, statements, and transactions in support of trade surveillance </li><li>Performing various administrative duties, including mail handling and filing </li><li>Participating in the review of Ethics Office Operations policies and procedures </li><li>Analyzing Compliance requirements and rules to determine if potential business impact exists and escalating as appropriate </li><li>Working with other team members to identify, resolve and address issues </li><li>Maintaining strong working relationships with peers and managers within and across compliance teams (internally focused) </li></ul> The hourly pay rate range for this position is $20.00-30.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Associate Compliance Analyst - Ethics Office

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;Some of what we offer?<ul><li>Benefits start Day 1</li><li>Tool boxes provided</li><li>State of the art climate controlled shop</li><li>Average 50+ hours a week</li></ul>HOURS: Monday - Friday 8am - 6pm; rotating SaturdaysOur Technicians are paid based on an industry-leading technician wage grid that provides pay starting at $32 per flag hour based on experience, plus opportunities for overrides and longevity bonus based on a combination of tenure and manufacturer certifications.<h2>Who Would I Interact With?</h2> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h2> What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Advanced Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Vehicle Acquisition Specialist role is to acquire additional inventory for the dealership by purchasing customer vehicles. Our associates provide an exceptional customer experience, appropriately managing the customer’s expectations, and communicating throughout the We'll Buy Your Car process. The Associate will strive to deliver on the “check within an hour” promise of the We'll Buy Your Car program. This position provides the ability to work flexible hours and offers hourly pay plus a bonus for each vehicle purchased.Job Responsibilities:<ul><li>Responds to incoming leads through AutoNation and third-party websites, by phone, internet and walk-in traffic</li><li>Utilizes all available resources to identify and engage private parties looking to sell their vehicle</li><li>Set up appointments with potential customers to visit the dealership for an appraisal</li><li>Executes the AutoNation We'll Buy Your Car Same-Day Payment process</li><li>Reviews vehicle condition reports and inspects vehicles onsite</li><li>Interacts with customers throughout the day, both in person and over the phone</li><li>Refer customers who prefer to trade-in instead of selling their vehicles to the sales team</li></ul>Qualifications:<ul><li>High School diploma or equivalent</li><li>Extremely self-motivated</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication, prospecting, and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles</li><li>Valid In-State Driver's License and an acceptable, safe driving record</li></ul>Physical Requirements:<ul><li>Ability to sit and stand for prolonged periods of time</li></ul>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by the candidates for this job. Candidates may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Vehicle Buyer - Appointment Setter (Hourly + Commission) - AutoNation USA Plano

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>Pay is $30 with advancement potential</h2><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Skilled Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>Pay is $32 with advancement potential</h2><h2>Who Would I Interact With?</h2> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h2> What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

<h3>Job Description:</h3>The RoleThe Director, FFIO Global Product Solutions (GPS) - Alternatives, is responsible for coordinating and leading cross business unit operational activities required for the implementation of new alternative investment products or investment capabilities. Our team is responsible for maintaining and communicating a clear understanding of Fidelity product implementation details, conducting product research, designing implementation playbooks, and coordinating product launch and portfolio configuration programs each with diverse size, scope, and complexity. Do you want to be a part of this exciting business?The Expertise and Skills You Bring <ul><li>Bachelor’s Degree or equivalent</li><li>8+ Years of experience preferred</li><li>Effective written and verbal communication</li><li>Process, and program management</li><li>Experience with fund operations including accounting, valuation, and custody</li><li>Investment product knowledge including product pricing, alternative and standard investment vehicle structures, regulatory framework, and distribution</li><li>Investment operations including trading, portfolio analytics, performance, and compliance</li><li>Portfolio transition management</li><li>Transferable skills include risk management, compliance, and project management</li></ul>The TeamThe Director, FFIO Global Product Solutions Alternatives will join a team of 42 customer obsessed fund and investment operations leaders. We strive to create innovative implementation and portfolio transition solutions for our business partners that result in positive outcomes for Fidelity investment products and clients. As part of Fidelity Fund and Investment Operations, we collaborate with investment operations, trading, compliance, legal, and oversight teams across all Fidelity asset management divisions to bring new products and services to our customers. We foster a culture of quality while embracing pace over perfection when implementing new investment products and capabilities across the Fidelity ecosystem. Global Product Solutions teams view investment and operations challenges as opportunities and enjoy designing client on-boarding and transition strategies that minimize portfolio disruption and transactions costs while improving the customer experience.<h3>Certifications:</h3><h3>Category:</h3>Investment OperationsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, FFIO Global Product Solutions

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Retail Parts Shipping and Receiving Associate verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Assures proper control of parts inventory and related administrative functions. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Count, weigh or measure items on incoming and outgoing shipments, verify information against invoices, orders and other records</li><li>Determine method of shipment, utilizing knowledge of shipping procedures, routes, and rates</li><li>Keep all bins, aisles and storage areas clean and clearly labeled</li><li>Maintain receiving and shipping records, delivery truck maintenance records and returned parts records</li><li>Unpack and examine incoming shipments, reject damaged items, record shortages, and correspond with shipper to rectify damages and shortages</li><li>Ensure that outgoing shipments meet specifications</li><li>Maintain inventory of shipping materials and supplies</li><li>Must be able to operate heavy machinery (i.e. forklift, pallet jack, etc.)</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>Ability to read and comprehend instructions and information</li><li>One year of experience in a retail or wholesale parts department</li><li>Must have a valid driver's license</li><li>Ability to interpret vendor catalogs.</li><li>Ability to use parts department computer system</li><li>Good communication skills</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>Merchandising, Picker, Packer, Picker Packer, Cherry Picker, Recycle, GED, Inventory, Maintenance, Load Unload, Load and Unload, Production, Shipping and Receiving,&nbsp;Shipping, Receiving, Food Service, Laborer, General Laborer, Material Handler, McDonalds, Landscape, Cook, Dishwasher, Driver, Delivery, Porter Sales, Porter Service, Parking, Cashier, Fast Food, Manufacturing, Shipping, Receiving, Food Delivery, Busboy, Warehouse, Amazon, Detailer, Detail, Auto Cleaner<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Parts Shipping/Receiving Associate - Audi Plano

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>Up to $30 per hour flat rate pay</h2><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Outbound Customer Experience Specialist handles a high volume of Outbound Service campaigns for multiple AutoNation dealership locations, establishes relationships with the customers and schedules appointments for the individual dealership Service Departments.Position ObjectiveAs an integral member of our Business Development/Contact Center Team, you will manage several outbound campaigns, foster customer relationships, and coordinate appointments that generates revenue for AutoNation's service departments. This position represents an exceptional opportunity to make a meaningful impact enhancing our customers' AutoNation experience.We seek highly skilled, detail-oriented sales driven Outbound Customer Experience Specialist with a strong commitment to customer service and being solution based oriented to join our dynamic team. In this role, you will play a pivotal part in ensuring the seamless and efficient scheduling of service appointments, through outbound campaign efforts, for our valued customers.The Outbound Customer Experience Specialist role is vital in ensuring our customers receive timely communication regarding upcoming reservations, missed reservations, recalls, recommended services and promotions, helping to maintain their vehicles in top condition. If you are an organized individual with excellent communication and customer service skills who thrive in a sales driven environment, we want to hear from you!Critical Success Behaviors<ul><li>Drive business for AutoNation by delivering a peerless customer experience by performing numerous outbound tasks (outbound calls, texts, emails) in a prompt, polite, professional manner, addressing inquiries and scheduling appointments efficiently and effectively.</li><li>Goal oriented and self motivated</li><li>Provide exceptional customer service through inbound and outbound dialing.</li><li>Express empathy with guest concerns and demonstrate excellent problem-solving skills.</li><li>Display resourcefulness and creativity in finding solutions or alternatives for customers, ensuring their satisfaction.</li><li>Stay up to date with product knowledge and service offerings to empower customers with the correct information.</li></ul><ul><li>Work collaboratively with our Service Departments and internal partners to deliver a peerless customer experience.</li><li>Thrive in a fast-paced high call volume environment while maintaining consistent quality performance.</li><li>Maintain Key Performance Indicator performance according to set performance standards.</li><li>Professional appearance</li></ul>QualificationsThe ideal candidate would typically have:<ul><li>High School Diploma or Equivalent. (Associate degree preferred).</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or an equivalent combination of education and experience.</li><li>Past sales experience a plus.</li><li>Knowledge of automotive services or industry experience is a plus.</li><li>Previous customer service experience, preferably in an outbound call center environment.</li></ul>The ideal candidate must have:<ul><li>Track record of delivering outstanding customer service, particularly in roles related to outbound scheduling or appointment coordination.</li><li>Proficiency in reading, writing, and the comprehension of written instructions and information.</li><li>Proficiency in using computer systems, CRM/call center technology, and scheduling software.</li><li>Exceptional communication skills, both written and verbal.</li><li>Strong interpersonal skills.</li><li>Outstanding organizational skills and the ability to manage multiple tasks with meticulous attention to detail.</li><li>Flexibility to work varying shifts, including weekends and evenings, as needed.</li><li>A collaborative team player with a deep commitment to delivering unparalleled service.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Outbound Customer Experience Specialist

<h4>Description</h4> Fidelity TalentSource is hiring an Operations Associate to work at Fidelity in Westlake TX or Salt Lake City, UT. Fidelity Charitable helps donors maximize their generosity through our donor-advised fund. We are the nation’s top maker of grants to nonprofit organizations, distributing $14.8 billion to charities in 2024. We are looking for top notch customer service professionals to work on the Core Contributions team in Westlake, Texas; Salt Lake City, Utah; or Durham, North Carolina. This contractor position supports our busiest time of year, Giving Season. The hours are demanding, please expect to work overtime in November and December. We request that you do not take extra vacation days in November, December and January. You will be off Thanksgiving, Christmas and New Year's Day as major holidays. The Expertise we’re Looking For: <ul><li>Demonstrated problem solving skills and ability to follow written procedures</li><li>Bachelor’s degree</li><li>0-2 years Financial Operations preferred</li><li>Strong and effective verbal and written communication skills</li><li>Demonstrated attention to detail, with good follow-through</li><li>Strong organizational, planning, multi-tasking, time management skills</li><li>Ability to work under pressure and within tight deadlines</li><li>Demonstrated ability to identify and mitigate potential areas of risk</li><li>Working knowledge of Fidelity systems (XTRAC, RepApp), a plus</li></ul> The Purpose of Your Role The Core Operations Specialist is a member of the Core Contributions team and is responsible for the timely and accurately processing and qualification of contributions to Fidelity Charitable customer accounts. As a member of FC’s inclusive Service Delivery team, the Core Operations Specialist will be part of our highly motivated, fast paced team, will possess a solid understanding of service operations, and be able to manage priorities well. The Skills You Bring <ul><li>You have a high sense of urgency and understand when to escalate</li><li>Your strong and effective verbal and written communication skills</li><li>Your very best problem-solving skills with excellent follow-through</li><li>Your strong organizational skills, planning, and time management</li><li>You are a team player with the ability to influence without authority</li><li>You are flexible with overtime as requested (especially November and December – Giving Season)</li></ul> The Value You Deliver <ul><li>Collaborating with internal Charitable business partners to fulfill special handling</li><li>Employing good sound judgment in decision making or problem resolution</li><li>Delivering a great customer experience with each interaction to help strengthen donor relationships</li><li>Clearly understanding and articulating the full suite of Fidelity Charitable products and services</li><li>Process high value transactions</li></ul><ul><li>Ensure daily work meets accuracy standards and is completed in a timely manner, with appropriate tracking and escalation of aging items</li><li>Suggest process improvements and system enhancements that will increase efficiency and/or mitigate risk to the organization</li><li>Maintain effective business relationships with Fidelity business partners with whom the position interfaces, including Legal, Risk, and Compliance</li><li>Maintain up-to-date procedures for those functions for which responsible</li></ul> How Your Work Impacts the Organization The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all of the charitable organization’s employees and supports all of its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com Fidelity Investments is an equal opportunity employer

41 Procurement / Operations Jobs in Frisco, TX, USA