field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>This position is commission based. The average compensation for this position is $3,000-$10,000 per month.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Automotive Sales Associate - AutoNation Infiniti Tustin

The Service&nbsp;Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Process all claims by next business day following RO close date</li><li>Handle and resolve all claim corrections and charge-backs</li><li>Establish and maintain relationships with the manufacturer's designated warranty representatives</li><li>Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures</li><li>Analyze problems, identify trends and develop strategies for maximizing claim process</li><li>Flag the technicians for the hours earned on the service they performed</li><li>Check each repair order against the vehicles service history to avoid duplicate claims</li><li>Provide a weekly report to the service manager regarding claim status</li><li>Report any fraudulent manipulation of warranty claims</li><li>Provide parts manager with updated parts listing on a weekly basis</li><li>Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs</li><li>Assist service consultants in closing all open warranty RO's</li><li>Assist service consultants and technicians with any warranty questions</li><li>Assist with special projects, audits and reports as requested</li><li>Review and manage all aging schedules and reports</li><li>Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.</li><li>Attend warranty training courses as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or the equivalent</li><li>Ability to effectively communicate verbally and in writing</li><li>Ability to confront and resolve difficult customer service situations</li><li>Demonstrated customer service skills</li><li>Ability to read and comprehend written instructions and information</li><li>General knowledge of automotive parts and vehicle mechanical operations</li><li>Two years of experience in a automotive dealership</li><li>Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Warranty Administrator - Porsche & Bentley Newport Beach

The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.<h2>What are the day-to-day responsibilities?</h2><ul><li>Ask the customer qualifying questions to uncover needs and directs calls appropriately</li><li>Ensures that service consultants receive messages promptly</li><li>Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant</li><li>Provide reporting to dealership management</li><li>Collect retail charges from the customer in cash, check or authorized charge account</li><li>Provide customers with the proper change and/or receipt</li><li>Properly process and document charge purchases according to the policies established by the Controller</li><li>Close all internal repair orders promptly and route to Billing Clerk for processing</li><li>File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul>This positions starting pay is $20 an hr + commission/bonus.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Loyalty Coordinator - AutoNation Ford Tustin

Join the Clean Energy RevolutionBecome a Customer Support Operations Generalist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide exceptional customer support, process applications and invoices, and resolve account issues. You’ll also answer questions related to SCE’s Medical Baseline program, energy efficiency, and income-qualified programs. As a&nbsp;Customer Support Operations Generalist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Communicates on standard matters with other corporate personnel and/or external customers, responding to customer correspondence in various channels excluding incoming phone calls</li><li>Compiles lists of orders that may involve billing program or service issues; reviews and corrects business process exceptions, error listings and other reports</li><li>Confirms, analyzes, summarizes, and transcribes information and data from various sources</li><li>Prepares and maintains digital and/or paper files, reports, system records and databases</li><li>Receives inbound calls and responds to customer requests, inquiries, complex billing, complaints or high bills</li><li>Provides price &amp; availability, formal quotations and other pre and post order support functions</li><li>Performs backup coverage within specific team and across other teams of similar function</li><li>Proactively follows up on order backlog to ensure order details are current</li><li>Facilitates the review of customer issues contributing to the regular analysis of top issues and launch projects</li><li>Processes written customer correspondence and provides the appropriate level of follow-up in a timely manner</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>One or more years of experience researching, analyzing and interpreting complex customer data, and information.</li></ul>Preferred Qualifications<ul><li>One or more years of experience with CARE and Income Qualified programs.</li><li>Ability to interface effectively with clients, peers, and management.</li><li>Strong analytical skills to assess, research, and make sound decisions.</li><li>Ability to take initiative and accountability for accuracy and results.</li><li>Excellent written and verbal communication skills; customer-focused and collaborative.</li><li>One or more years of experience with C4, S4, SAP, Microsoft Excel, Outlook, and SharePoint.</li><li>Ability to lift to 25 lbs and operate basic office equipment (copier, fax, scanner, etc.).</li></ul>Additional Information<ul><li>The position’s work mode is&nbsp;remote.&nbsp;Employee is&nbsp;able to work primarily at home or remote however, the employee may be expected to come to an SCE facility on occasion. Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California. Hiring organizations can add further requirements related to specific jobs. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Customer Support Operations Generalist

Hiring Manager:&nbsp;Kevin R Arlic&nbsp;Job Abbreviation:&nbsp;SCD910_P4_E&nbsp;Pay Grade:&nbsp;&nbsp;Exempt - 35&nbsp;Pay Range:&nbsp;$140,400.00&nbsp;-$210,500.00&nbsp;Join the Clean Energy RevolutionBecome a Distribution/Vegetation Management Asset Strategy, Advisor at Southern California Edison (SCE) and build a better tomorrow. In this role, you’ll serve as a strategic consultant, responsible for developing, prioritizing, project managing, and implementing strategies for key programs. You will provide expert guidance and actionable insights to ensure safety, reliability, and regulatory compliance are core components within SCE’s Distribution assets and vegetation management programs. As a key voice in our technical direction, you’ll also influence innovation and ensure successful delivery of high-impact initiatives, and projectsWithin this team, you will operate in both lead and support roles in one or more of the following areas:<ul><li>Distribution grid hardening programs in wildfire areas and infrastructure replacement programs focused on public safety and reliability</li><li>Development of Maintenance &amp; Inspection programs that support reducing wildfire risk for SCE’s Transmission and Distribution organizations</li><li>Development of risk-informed strategy and scope for SCE’s Vegetation Management organization</li></ul>Additionally, this position will be key in working with peer organizations to translate the approved program strategies into SCE’s regulatory filings, such as the General Rate Case (GRC), Wildfire Mitigation Plan (WMP), and Risk Assessment Mitigation Phase (RAMP).&nbsp;As a Distribution/Vegetation Management Asset Strategy, Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Participates in developing the long-term vision and annual strategic plan for SCE by defining measurable targets for programs and initiatives that focus on opportunities in clean energy, electrification, grid of the future and climate change</li><li>Coordinates with teams to develop a multi-year plan that integrates key milestones across business planning, technical planning, and regulatory function</li><li>Develops key presentations and interacts regularly with management to get input and approval on strategic planning decisions</li><li>Coordinates with stakeholders across the organization to ensure alignment to the strategic plan throughout the organization</li><li>Conducts periodic strategic reviews and market competitive analysis, thereby aligning business priorities and identifying alternative business opportunities</li><li>Prepares analysis and communicates business performance and results, as needed</li><li>Leads all reporting activities and ensures adherence with the company's policies and procedures</li><li>Conducts various business plan scenarios modeling and sensitivities, enabling management to better understand impact of various development scenarios and uncertainties</li><li>Analyzes large data sets of existing market in order to propose optimization actions</li><li>Utilizes time series and statistical analysis to undertake performance improvement initiatives</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience in strategic planning, setting strategies at the department or organization level.</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree or higher in applicable profession, business, or technical discipline</li><li>Experience with utility asset management, asset inspections, or vegetation management.</li><li>Experience working with and reviewing large amounts of geospatial and non-spatial data.</li><li>Experience conducting data quality analyses and performing high-level spot checks to ensure accuracy of information.</li><li>Experience evaluating technical solutions, risk analysis and cost benefit variables to make effective business decisions.</li><li>Experience developing communication materials (e.g., PowerPoint) and facilitate decision making conversations with senior leadership.</li><li>Experience with integrating Artificial Intelligence (AI) capabilities into real-world solutions (i.e. leveraging computer vision AI models to modify operational workflows).</li><li>Experience coordinating or developing components of the General Rate Case and/or Wildfire Mitigation Plan (WMP).</li></ul>Additional Information<ul><li>This position’s work mode is hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is Pomona, CA.&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at an alternate work location.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Distribution/Vegetation Management Asset Strategy, Advisor

Join the Clean Energy RevolutionBecome a Customer Support Operations Generalist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide exceptional customer support, process applications and invoices, and resolve account issues. You’ll also answer questions related to SCE’s Medical Baseline program, energy efficiency, and income-qualified programs.&nbsp;As a&nbsp;Customer Support Operations Generalist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Communicates on standard matters with other corporate personnel and/or external customers, responding to customer correspondence in various channels excluding incoming phone calls</li><li>Compiles lists of orders that may involve billing program or service issues; reviews and corrects business process exceptions, error listings and other reports</li><li>Confirms, analyzes, summarizes, and transcribes information and data from various sources</li><li>Prepares and maintains digital and/or paper files, reports, system records and databases</li><li>Receives inbound calls and responds to customer requests, inquiries, complex billing, complaints or high bills</li><li>Provides price &amp; availability, formal quotations and other pre and post order support functions</li><li>Performs backup coverage within specific team and across other teams of similar function</li><li>Proactively follows up on order backlog to ensure order details are current</li><li>Facilitates the review of customer issues contributing to the regular analysis of top issues and launch projects</li><li>Processes written customer correspondence and provides the appropriate level of follow-up in a timely manner</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>One or more years of experience researching, analyzing and interpreting complex customer data, and information.</li></ul>Preferred Qualifications<ul><li>One or more years of experience with CARE and Income Qualified programs.</li><li>Ability to interface effectively with clients, peers, and management.</li><li>Strong analytical skills to assess, research, and make sound decisions.</li><li>Ability to take initiative and accountability for accuracy and results.</li><li>Excellent written and verbal communication skills; customer-focused and collaborative.</li><li>One or more years of experience with C4, S4, SAP, Microsoft Excel, Outlook, and SharePoint.</li><li>Ability to lift to 25 lbs and operate basic office equipment (copier, fax, scanner, etc.).</li></ul>Additional Information<ul><li>The position’s work mode is&nbsp;remote.&nbsp;Employee is&nbsp;able to work primarily at home or remote however, the employee may be expected to come to an SCE facility on occasion. Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California. Hiring organizations can add further requirements related to specific jobs. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. </li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Join the Clean Energy RevolutionBecome a Distribution/Vegetation Management Asset Strategy, Advisor at Southern California Edison (SCE) and build a better tomorrow. In this role, you’ll serve as a strategic consultant, responsible for developing, prioritizing, project managing, and implementing strategies for key programs. You will provide expert guidance and actionable insights to ensure safety, reliability, and regulatory compliance are core components within SCE’s Distribution assets and vegetation management programs. As a key voice in our technical direction, you’ll also influence innovation and ensure successful delivery of high-impact initiatives, and projectsWithin this team, you will operate in both lead and support roles in one or more of the following areas:<ul><li>Distribution grid hardening programs in wildfire areas and infrastructure replacement programs focused on public safety and reliability</li><li>Development of Maintenance &amp; Inspection programs that support reducing wildfire risk for SCE’s Transmission and Distribution organizations</li><li>Development of risk-informed strategy and scope for SCE’s Vegetation Management organization&nbsp;</li></ul>Additionally, this position will be key in working with peer organizations to translate the approved program strategies into SCE’s regulatory filings, such as the General Rate Case (GRC), Wildfire Mitigation Plan (WMP), and Risk Assessment Mitigation Phase (RAMP). As a Distribution/Vegetation Management Asset Strategy, Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Participates in developing the long-term vision and annual strategic plan for SCE by defining measurable targets for programs and initiatives that focus on opportunities in clean energy, electrification, grid of the future and climate change</li><li>Coordinates with teams to develop a multi-year plan that integrates key milestones across business planning, technical planning, and regulatory function</li><li>Develops key presentations and interacts regularly with management to get input and approval on strategic planning decisions</li><li>Coordinates with stakeholders across the organization to ensure alignment to the strategic plan throughout the organization</li><li>Conducts periodic strategic reviews and market competitive analysis, thereby aligning business priorities and identifying alternative business opportunities</li><li>Prepares analysis and communicates business performance and results, as needed</li><li>Leads all reporting activities and ensures adherence with the company's policies and procedures</li><li>Conducts various business plan scenarios modeling and sensitivities, enabling management to better understand impact of various development scenarios and uncertainties</li><li>Analyzes large data sets of existing market in order to propose optimization actions</li><li>Utilizes time series and statistical analysis to undertake performance improvement initiatives</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience in strategic planning, setting strategies at the department or organization level.</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree or higher in applicable profession, business, or technical discipline</li><li>Experience with utility asset management, asset inspections, or vegetation management.</li><li>Experience working with and reviewing large amounts of geospatial and non-spatial data.</li><li>Experience conducting data quality analyses and performing high-level spot checks to ensure accuracy of information.</li><li>Experience evaluating technical solutions, risk analysis and cost benefit variables to make effective business decisions.</li><li>Experience developing communication materials (e.g., PowerPoint) and facilitate decision making conversations with senior leadership.</li><li>Experience with integrating Artificial Intelligence (AI) capabilities into real-world solutions (i.e. leveraging computer vision AI models to modify operational workflows).</li><li>Experience coordinating or developing components of the General Rate Case and/or Wildfire Mitigation Plan (WMP).</li></ul>Additional Information<ul><li>This position’s work mode is hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is Pomona, CA.&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at an alternate work location.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Join the Clean Energy RevolutionBecome a Business Operations Analysis, Senior Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be responsible for leading and facilitating the Revenue Services Organization (RSO) in planning and executing initiatives to improve unbilled revenue and delayed billing performance. This role is pivotal in supporting the Customer Service vision of building customer trust by ensuring timely and accurate billing services. By focusing on enhancements to revenue generation processes, the position directly contributes to the company’s financial health and operational funding. The dedicated leadership provided by this role is essential for achieving billing objectives and supporting Southern California Edison (SCE) in its mission to deliver reliable service and maintain strong financial performance. As a&nbsp;Business Operations Analysis, Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Leads projects; determining scope, budget, timelines, forms teams, assigns tasks, manages resources and issues</li><li>Develops and implements best practices and policies to govern business processes as well as strategic plans for digital transformations of end-to-end work management processes </li><li>Relies upon Lean Six Sigma, Agile, and other project management principles to effectively streamline processes and new initiatives</li><li>Develops strong relationships at all levels of the organization and leverages those relationships to improve overall department performance</li><li>Creates, implements, and manages resources that optimize processes and improve data quality</li><li>Directs and oversees technology project prioritization while adhering to annual budget</li><li>Conducts analyses and oversees the preparation of reports that provide operational and technical support to business operations</li><li>Designs and implements key performance indicators (KPIs) to streamline business strategy and leads key process improvement initiatives that help achieve company goals and improve customer satisfaction</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of experience with business process improvement or operational excellence initiatives.</li></ul>Preferred Qualifications<ul><li>Five or more years of experience partnering with IT on SAP&nbsp;enhancements and improvements.</li><li>Five or more years of experience planning and executing project management strategies. </li><li>Five or more years of experience using usage and/or billing tools and systems (SAP, MDMS, IEE, ect).</li><li>Knowledge and understanding of Kaizen principles.&nbsp;</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Business Operations Analysis, Senior Advisor

Join the Clean Energy RevolutionBecome a Customer Support Operations Generalist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide exceptional customer support, process applications and invoices, and resolve account issues. You’ll also answer questions related to SCE’s Medical Baseline program, energy efficiency, and income-qualified programs.&nbsp;As a&nbsp;Customer Support Operations Generalist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Communicates on standard matters with other corporate personnel and/or external customers, responding to customer correspondence in various channels excluding incoming phone calls</li><li>Compiles lists of orders that may involve billing program or service issues; reviews and corrects business process exceptions, error listings and other reports</li><li>Confirms, analyzes, summarizes, and transcribes information and data from various sources</li><li>Prepares and maintains digital and/or paper files, reports, system records and databases</li><li>Receives inbound calls and responds to customer requests, inquiries, complex billing, complaints or high bills</li><li>Provides price &amp; availability, formal quotations and other pre and post order support functions</li><li>Performs backup coverage within specific team and across other teams of similar function</li><li>Proactively follows up on order backlog to ensure order details are current</li><li>Facilitates the review of customer issues contributing to the regular analysis of top issues and launch projects</li><li>Processes written customer correspondence and provides the appropriate level of follow-up in a timely manner</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>One or more years of experience researching, analyzing and interpreting complex customer data, and information.</li></ul>Preferred Qualifications<ul><li>One or more years of experience with CARE and Income Qualified programs.</li><li>Ability to interface effectively with clients, peers, and management.</li><li>Strong analytical skills to assess, research, and make sound decisions.</li><li>Ability to take initiative and accountability for accuracy and results.</li><li>Excellent written and verbal communication skills; customer-focused and collaborative.</li><li>One or more years of experience with C4, S4, SAP, Microsoft Excel, Outlook, and SharePoint.</li><li>Ability to lift to 25 lbs and operate basic office equipment (copier, fax, scanner, etc.).</li></ul>Additional Information<ul><li>The position’s work mode is&nbsp;remote.&nbsp;Employee is&nbsp;able to work primarily at home or remote however, the employee may be expected to come to an SCE facility on occasion. Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California. Hiring organizations can add further requirements related to specific jobs. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>Compensation is commission based estimated between $3k - $12k a month<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

87 Procurement / Operations Jobs in Buena Park, CA, USA