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<h3>Job Description:</h3><p><strong>Director, Healthcare Card Operations</strong></p><p>As Director, Healthcare Card Operations, you will be a leader in the Fidelity Healthcare Operations team and provide subject matter expertise in the Enterprise Healthcare Card domain and be responsible for the design and execution of a comprehensive Card operations program for HSA and Reimbursement products.</p><p>You will be responsible for the design and execution of a comprehensive Card operations program for HSA and Reimbursement products. You will serve as the operations and service leader who designs and defines the end-to-end Card Operations model and work extensively with internal partners and external vendor relationships and drive the design of operational tools that support integration between multiple vendors and operational processes.</p><p>You will establish the blueprint for service model components, systems requirements, business processes and procedures, vendor integration touchpoints and identify critical features and functionality for the sustainable Healthcare Card Operations department. You will be responsible for overseeing reconciliation, analysis, and reporting for all Card operations, as well as ensuring compliance with regulatory standards.</p><p>You will serve as an expert with file transmission standards and commonly used daily reports. You will be responsible for Card production oversight, inventory management and issue management in addition to client, plan, and product setup.</p><h3><strong>The Team</strong></h3><p>This role is in the Healthcare Operations organization, working with the Product team and Service and Operations group. This team will develop and expand the operations for Fidelity Healthcare Card capabilities.</p><h3><strong>The Expertise You Have</strong></h3><ul><li>10+ years with a proven track record in a combination of Card Operations, Financial Operations and Program Management.</li><li>Extensive leadership experience, strong analytical and problem-solving skills, and a deep understanding of card operations, financial regulations, and payment systems.</li><li>Expertise in Card Operational product and processes, and technology is required. Experience in managing complex Card operations, including card issuance, transaction processing, fraud management, and dispute resolution. </li><li>A detailed mastery of Fidelity organization, its products and services, and multi-product standard processes for operations and service is preferred.</li><li>Core Knowledge of the HSA and Reimbursement Account products.</li><li>Bachelor’s Degree or equivalent experience required.</li></ul><h3><strong>The Skills You Bring</strong></h3><ul><li>You have demonstrated expertise working with operations development, process re-engineering and documentation, critical thinking, goal setting, planning and decision making.</li><li>Proven ability to understand core requirements, translate ideas to solutions, transition from design to process development, and deliver well tested and scaled operational tools and processes.</li><li>You possess a strong ability to build positive relationships using your influencing skills strategically to stay aligned within Fidelity.</li><li>Ability to dive into detailed research on vendors capabilities, understanding their platform architecture, features, integration touchpoints, and scalability. </li><li>Experience leading, influencing, and motivating colleagues without formal authority, and have a track record of building successful teams.</li><li>Embodiment of the Fidelity leadership principles</li><li>Proven leadership skills and experience mentoring and developing individuals and teams.</li><li>Effective organizational, time management, facilitation, and prioritization skills</li><li>Ability to proactively identify challenges and initiate resolution steps to prevent a negative employee impact.</li><li>A strong knowledge of Card Operational product and processes.</li><li>A solid understanding of Fidelity internal systems such as: PSW, CWV, Plan Central, Salesforce and XTRAC (preferred).</li></ul><h3><strong>The Value You Deliver</strong></h3><ul><li><strong>Program Oversight:</strong> Provide consistent and quality leadership to the build the end-to-end Card operations program, acting as the operational leader for the creation of these expanded capabilities.</li><li><strong>Operations and Service Development:</strong> Work with multiple business leaders to synthesize current and future state needs to drive a future state of operational excellence, routinely engaging Fidelity Legal, Risk and Compliance to discuss client feedback and various solution needs. You will ensure new solutions align with industry regulations and are consistent with Fidelity policy &amp; procedures.</li><li><strong>Product Enhancements and Deployment</strong>: Partner with domain leaders to identify future state based on trends, Voice of the Customer, and client facing organizations.</li><li><strong>Communications: </strong>Ensure that operational functions and capabilities are well understood by sales, marketing, communications, operations, and product maintenance to ensure a smooth operational change roll out strategy.</li><li><strong>Problem Resolution:</strong> You will act with vitality to help the team clear obstacles and resolve issues quickly. Strong understanding of vendor platform architecture, features, integration capabilities, and scalability. Familiar with their processes, workflows, and best practices. Work to identify potential bottlenecks and issues to prevent common challenges during implementation and ongoing service and renewal.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Client Service Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Fidelity Investments

Director, Healthcare Card Operations

<h3>Job Description:</h3><h3>Are you interested in joining a collaborative, operations-focused team? Do you have strong knowledge and experience preparing or auditing financial statements for alternative investment products? As a <strong>Senior Manager, Shareholder Reporting</strong>, you will prepare, review, and coordinate the production of financial reports to ensure accuracy and compliance with regulatory, product-specific requirements and internal quality standards. Products in scope may include Limited Partnerships and REITs with investments in alternative asset classes. Your ability to work within an operations team and to meet deadlines will be essential to our success in delivering high-quality financial reporting for Fidelity’s Investment Products. You will also participate and/or lead operational efficiencies to scale and automate processes to support a growing line of products with diverse investments and structures. The role will interact with many groups within the Fidelity organization and effectively represent the business to customers and business partners.</h3><h3><strong>The Expertise and Skills You Bring </strong></h3><ul><li>Bachelor’s degree expected, MBA or CPA preferred</li><li>5+ years of financial services experience with an asset manager, audit firm or custodian bank, preferably in accounting operations or administration for alt investment products</li><li>Extensive working experience using Geneva platform for partnership accounting and reporting preferred</li><li>Advanced accounting and operational knowledge for alternative asset classes (e.g., commodities, real estate, private debt, private equity, distressed securities, derivatives, cryptocurrencies)</li><li>In-depth knowledge of US GAAP financial reporting standards for nonregistered investment partnerships and familiarity with a variety of product structures including onshore and offshore LPs, master-feeder, open-ended and closed-ended arrangements</li><li>Advanced excel skills and experience translating accounting data into financial statement presentation</li><li>Ability to lead independently and in an operations-focused, fast paced team environment</li><li>Strong working knowledge of project and relationship management</li><li>Excellent written and verbal communication skills and strong presentation capability</li></ul><p><strong>Note: Fidelity will not provide immigration sponsorship for this position. </strong></p><h3><strong>The Team</strong></h3><p>In Shareholder Reporting, we’re on a mission to deliver SMART, SIMPLE and SCALABLE shareholder reporting solutions while cultivating our talent. Our team is part of the Fidelity Fund and Investment Operations (FFIO) organization. In fact, we’re the largest service line within FFIO and are responsible for producing and distributing financial statements, prospectuses, and other fund and legal documents to our customers and filing them with the SEC. Doing this in the smartest and most effective way is more important than ever as we are in the midst of implementing Fidelity’s new and alternative investment products, new and changing regulations, and a brand new technology platform that will transform the way we work. Lots of opportunity to develop key knowledge, experience and capabilities that will continue to contribute to Fidelity’s current and future success!</p><h3>Certifications:</h3><h3>Category:</h3>Investment Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Senior Manager - Shareholder Reporting - Alts Financials-3

<h3>Job Description:</h3><p><strong>Specialist, Travel and Expense</strong></p><h3><strong>The Role</strong></h3><p>We are seeking a detail-oriented and experienced Travel and Expense (T&amp;E) Specialist to join our team. The T&amp;E Specialist will be responsible for reviewing and auditing associate travel and expense reports to ensure compliance with Fidelity policies and procedures, as well as supporting the administration of our corporate credit card program. This role requires strong analytical skills, attention to detail, excellent verbal and written communication skills, and the ability to work both independently and in a team environment.</p><ul><li>Review and audit associate expense reports for accuracy and compliance with Fidelity policies.</li><li>Verify receipts and supporting documentation for all expenses claimed.</li><li>Ensure that expenses are properly categorized and coded in the accounting system.</li><li>Identify and report any discrepancies, policy violations, or potentially fraudulent activities.</li><li>Communicate effectively with associates to resolve any issues or discrepancies in their expense reports.</li><li>Provide training and support to associates on the Fidelity's travel and expense policies and tools.</li><li>Support administration of our corporate credit card program, working with associates and the card provider.</li><li>Stay up to date with industry best practices and regulatory requirements related to travel and expense management.</li></ul><h3><strong>The</strong> <strong>Expertise</strong> <strong>and</strong> <strong>Skills</strong> <strong>You</strong> <strong>Bring</strong></h3><ul><li>Bachelor’s degree in accounting, finance, or a related field, or equivalent work experience.</li><li>Minimum of 2-3 years of experience in auditing, accounting, or finance preferred.</li><li>Proficiency in accounting software and Microsoft Office Suite (Excel, Word, PowerPoint).</li><li>Excellent analytical, problem-solving and decision-making skills.</li><li>Strong focus on risk and the control environment.</li><li>Ability to work independently and meet deadlines.</li><li>Excellent communication and interpersonal skills.</li><li>Experience with expense management software (e.g., Concur, Expensify).</li><li>Knowledge of corporate travel policies and procedures.</li><li>Familiarity with regulatory requirements related to travel and expense management.</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></p><h3>Certifications:</h3><h3>Category:</h3>Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Travel and Expense Specialist

<h3>Job Description:</h3><p>As Manager, Healthcare Card Operations, you will be a member of the Fidelity Healthcare Operations team. You will lead a diverse Card Operations team and create a motivational atmosphere that leads by training, coaching, monitoring and providing feedback. </p><p>You will be responsible for the day-to-day card operations and manage a team that resolves member service-related issues related to refunds, disputes, and card replacements. The role will manage the workflow of tickets required for problem resolution and provide supervision of the core daily functions including transmissions of files between Fidelity and the vendors, reviewing, and reconciling daily reports, and managing daily issue resolution.</p><p>You will create and ensure quality controls; be responsible for proactively managing department and team level service level agreements and KPIs; and research, develop, and update written procedures. </p><p>You will provide continued feedback and recommendations to the department leadership relative to overcoming any operational deficiencies by identifying alternatives to current business practices and strategies.</p><p><strong>The Team</strong></p><p>This role is in the Healthcare Operations organization, working with the Director, Healthcare Operations to develop and expand the operations for Fidelity Healthcare Card capabilities. You will help create key operational support, documentation and processes that will improve the efficiencies of the existing team and will be foundational for the future state of the organization.</p><p><strong>The Expertise You Have</strong></p><ul><li>5+ years Expertise in Card Operational product and processes, and technology is required. Experience in managing complex operations, including card issuance, transaction processing, fraud management, and dispute resolution. </li><li>Familiarity with card issuance, transaction authorization, card payments, transfers, returns, maintenance, dispute resolution, fraud management, and account closures. </li><li>Core Knowledge of the HSA and Reimbursement Account products.</li><li>Experience supervising and training employees, motivating teams, and ensuring high performance are key.</li></ul><p><strong>The Skills You Bring</strong></p><ul><li>Proven ability to analyze data, identifying trends, and making data-driven decisions to improve operations.</li><li>Ability to maintain strong working relationships via excellent verbal, written and interpersonal skills.</li><li>You offer strong problem solving, analytical and resolution driven skills.</li><li>Ability to offer creative critical thinking and ability to offer outside the box solutions.</li><li>You demonstrate a strong sense of urgency, prioritization, and follow-through and can adapt to changing business needs.</li><li>You will have a solid understanding of XTRAC and/or a work item management process and strong knowledge of Excel, MS Access, &amp; Word</li></ul><p><strong>The Value You Deliver</strong></p><ul><li><strong>Program Management: </strong>You will be responsible for oversight of the daily operations and support a team that manages daily reporting, file transmission and resolves member service-related issues related to refunds, disputes and replacements through strong operations knowledge and problem-solving techniques.</li><li><strong>Communication: </strong>You will provide strong leadership, communication, problem-solving, and analytical abilities, along with proficiency in relevant software and a deep understanding of card processing operations and compliance</li><li><strong>Problem Resolution: </strong>You will act to provide daily oversight of the operations for all aspects of the Card operations team and provide support for internal processes.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Client Service Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Manager, Healthcare Card Operations

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What AutoNation offers it's technicians</h1><ul><li>Expanded service department to meet our extremely high customer demand.</li><li>State of the Art service bays complete with air-conditioned technician bays and technician breakroom.</li><li>Competitive technician wage grid with flat rates ranging from $45 to $60 based on experience and certification.</li><li>Full benefit package with health insurance on Day 1 and paid training opportunities, holidays and paid time off.</li></ul><h1>What are the day-to-day responsibilities?</h1><ul><li><p>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</p></li><li><p>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</p></li><li><p>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</p></li><li><p>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</p></li><li><p>Documenting work performed on each vehicle on the repair order.</p></li><li><p>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</p></li><li><p>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</p></li><li><p>Providing an exceptional customer experience to drive loyalty</p></li></ul><h1>&nbsp;<br>How will I know if I am successful?</h1><p>The performance of a Master Technician is measured by achieving:</p><ul><li><p>Targeted production</p></li><li><p>Targeted sales</p></li><li><p>Targeted Customer Satisfaction Index</p></li></ul><h1>&nbsp;<br>What are the requirements for this job?</h1><ul><li><p>High School diploma or equivalent</p></li><li><p>2+ years experience as an automotive technician</p></li><li><p>Automotive technical training (varies based on store needs)</p></li><li><p>Attention to detail</p></li><li><p>Organization and follow-up skills</p></li><li><p>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</p></li></ul><h1>&nbsp;<br>What are the opportunities for career growth?</h1><p>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:</p><ul><li><p>Master-Certified Technician</p></li><li><p>Service Advisor</p></li><li><p>Service Management</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Automotive Technician - Master Technician

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2><b>What AutoNation offers it's Technicians</b></h2><ul><li>Well designed service department to meet our extremely high customer demand.</li><li>Fully equipped service bays complete with air-conditioned technician bays.</li><li>Competitive technician wage grid with flat rates ranging from $22 to $35 based on experience and certification.</li><li>Full benefit package with health insurance on Day 1 and paid training opportunities, holidays and paid time off.</li></ul><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Automotive Technician - BMW Certified Tech

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<p>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</p><h2>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Drive to set and achieve targeted goals</p></li><li><p>Prior sales experience, retail preferred</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li><li><p>Why should I come work for AutoNation?</p></li><li><p>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales associate/ ecomm-4

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Contracts Manager to work in Westlake TX, Boston MA, Smithfield RI or Merrimack, NH!<br> <br> <strong>The Role</strong><br> The Contract Manager provides industry specific expertise and strategic and tactical direction in the development, negotiation, management and administration of complex contract negotiations and supplier relationships. The Contract Manager will lead the process of analyzing contract issues to identifying and eliminating risks and optimizing value to Fidelity. The Contract Manager works independently on both standard and non-standard contracts.<br> <br> <strong>The Expertise and Skills You Bring </strong> <ul> <li>Bachelor’s degree</li> <li>3+ years of purchasing related experience, including contract negotiations and administration</li> <li>Proactive management of multiple Supplier relationships and ability to work well under pressure</li> <li>Strong written, verbal and interpersonal communication skills</li> <li>Proven track record of strong collaboration and teamwork</li> <li>Strong negotiation skills and knowledge of business terms and conditions</li> <li>Ability to assess risk and translate business requirements to viable business solutions</li> <li>Commitment to drive quality and process improvements</li> <li>Excellent project management skills</li> <li>Strong customer focus and collaboration/teamwork skills</li> </ul> <strong>How Your Work Impacts the Organization</strong> <ul> <li>Recommend improvement opportunities and propose modifications to Fidelity contract templates.</li> <li>Work with suppliers and business personnel to: identify, research and resolve purchasing related issues; develop corrective action programs; and monitor progress and find opportunities for improvement and growth.</li> <li>Meet regularly with sourcing counterparts for assigned commodities to ensure overall alignment.</li> <li>Provide incremental support to sourcing teams for execution of strategies within the commodity plans</li> </ul> The hourly pay rate range for this position is $45.00-50.00 per hour. <br> <br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<br>

Fidelity TalentSource

Contracts Manager

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Specialized Senior Contracts Manager to work in Westlake TX, Boston MA, Smithfield RI or Merrimack, NH!<br> <br> The Specialized Senior Contracts Manager will oversee medium and large-scale contracts and contracting projects related to complex research and amendment drafting that are received throughout the organization; and provides industry specific expertise and strategic and tactical direction in the development, negotiation, management and administration of complex supplier contract negotiations and relationships.<br> <br> <strong> The Team</strong><br> We are an organization of professionals who own the contractual framework and contract process for most procurement-related transactions across the firm. The Specialized Senior Contracts Manager will manage the process for medium to large ad hoc contracting projects, including participating in weekly assessment and strategy meetings, creating and maintaining a pipeline of work, and facilitating communications between Strategic Contracts and its legal, risk, and other business partners. The Director provides industry specific expertise, influencing, strategic and tactical direction in the development, negotiation, management and administration of complex contract negotiations and supplier relationships. The Specialized Senior Contracts Manager will lead the process of analyzing contract issues to identifying and eliminating risks and optimizing value to Fidelity. The Directorworks independently on both standard and non-standard contracts.<br> <br> <strong>The Expertise You Have </strong>(The order of these bullets do not matter) <ul> <li>Bachelor’s degree </li> <li>JD strongly preferred/preferred</li> <li>6-10 years of substantive transactional contract negotiation experience required</li> <li>Ability to handle complex negotiations for Fidelity's strategic vendor relationships with minimal supervision</li> </ul> <ul> <li>Oversee work product of junior members of assigned team</li> </ul> <ul> <li>Attend and represent contracts point of view at stakeholder meetings</li> <li>Ensure accurate reporting and analytics for assigned project</li> </ul> <br> <strong>The Skills You Bring </strong> <ul> <li>Top-quality presentation, interpersonal and diplomacy skills, including ability to simplify complicated issues and build consensus among competing interests</li> <li>Excellent strategic, tactical thinking, judgment, and decision-making skills, which you will readily use to simplify sophisticated contract and business issues for straightforward, practical analysis and resolution.</li> <li>Executive-level confidence, presence, initiative and influencing skills</li> <li>Ability to simultaneously manage multiple, large-scale projects at various stages both alone and delegating to others as needed. </li> <li>Proactive management of multiple Supplier relationships and ability to work well under pressure.</li> <li>Excellent negotiation skills and knowledge of business terms and conditions</li> <li>Proven commitment to drive quality and process improvements</li> <li>Excellent project management skills</li> <li>Consistent ability to problem solve and work autonomously </li> <li>Positive and collaborative approach forging pragmatic and creative solutions across a variety of contract issues in a dynamic environment</li> </ul> <br> <strong>The Value You Deliver </strong> <ul> <li>Provides business leaders with contract analysis and a point-of-view for decision support</li> <li>You are a builder and a guardian, helping the business achieve its goals while protecting the firm against risks and exposure.</li> <li>Understands business objectives of the applicable Fidelity business team and integrates those requirements into the appropriate contracting vehicle.</li> <li>Providing the organization with recommendations, modifications, and process improvement opportunities.</li> <li>Provides guidance to senior leadership and colleagues as a subject matter expert </li> <li>Leverage experience and knowledge to provide thought leadership with business partners throughout the contracting lifecycle.</li> <li>Participating in cross-functional working teams.</li> <li>Applying, evaluating and refining the internal Fidelity transactional standards and practices.</li> <li>Responds to shifting priorities while maintaining progress of regularly scheduled workload.</li> </ul> <br> The hourly pay rate range for this position is $75.00-80.00 per hour. <br> <br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<br>

Specialized Senior Contracts Manager

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2><p><br>Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.</p><h2><br>What Will I Do Every Day?</h2><ul><li><p>Set, confirm and prepare for appointments with customers so they can have a great service experience</p></li><li><p>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</p></li><li><p>Greet customers in a friendly manner when they arrive</p></li><li><p>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</p></li><li><p>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</p></li><li><p>Produce repair orders for customers, including cost and time estimates, with full transparency</p></li><li><p>Communicate frequently with technicians and parts associates to ensure timely completion of work</p></li><li><p>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</p></li><li><p>Follow up with customers to ensure satisfaction</p></li><li><p>Gain superior product knowledge to effectively help customers</p></li><li><p>Provide an exceptional customer experience to drive loyalty</p></li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Ability to set and achieve targeted goals</p></li><li><p>Prior sales experience preferred but not required</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

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