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<h3>Job Description:</h3>The FILI Technology team is a small, growing team in Enterprise Services. We are seeking an upbeat, hardworking Principal DevOps Engineer to join us in defining the future for our organization. We will have a focus on modernizing and building innovative cloud-native experiences, capabilities, and platforms in support of millions of customers who are seeking products that provide guaranteed income and/or protection. We are an emerging group in Fidelity with strategic financial backing.Job Title: Principal DevOps Engineer The RoleWe are seeking a highly skilled Principal DevOps Engineer to join our team. This role is responsible for leading the design, implementation, and maintenance of automated solutions that streamline software development, deployment, and infrastructure management. The ideal candidate will have an expert background in cloud platforms, CI/CD pipelines, and infrastructure-as-code practices.The Expertise and Skills You Bring<ul><li>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). </li><li>6+ years of experience in DevOps, Site Reliability Engineering, or similar roles. </li><li>Expertise in CI/CD tools (e.g., Artifactory, Jenkins, GitHub Actions, GitLab CI). </li><li>Expertise in containerization and orchestration (Docker, Kubernetes). </li><li>Expert scripting skills (Python, Bash, or similar). </li><li>Advanced monitoring and observability tool implementation (DataDog, Splunk, Prometheus, Grafana, ELK stack). </li><li>Knowledge of networking fundamentals and security principles.</li><li>Designing, building, and maintaining CI/CD pipelines for application deployment.</li><li>Implement infrastructure-as-code using tools like AWS CloudFormation, Terraform, Ansible, or similar.</li><li>Manage and optimize cloud environments (AWS Native Services, and Serverless Technologies (Lambda, SQS, DynamoDB, S3, IAM)).</li><li>Monitor system performance and troubleshoot issues across development and production environments.</li><li>Collaborate with development teams to ensure smooth integration and delivery of software.</li><li>Define and Implement security best practices in deployment and infrastructure.</li><li>Automate repetitive tasks to improve efficiency and reliability.</li><li>Maintain documentation for processes, configurations, and standards.</li><li>High levels of engagement at the team and group levels; Desire to learn and impact outside your primary tasking.</li><li>Ability to communicate effectively with both technical and business stakeholders</li></ul>The TeamThe Fidelity Insurance Group (FIG) Technology team is a recently established group aimed at providing transparent solutions and support for all of FIG’s business functions. We partner with internal FIG stakeholders and multiple organizations across Fidelity, most notably the Fidelity Insurance Agency (FIA) to deliver modern solutions that scale. It is an exciting time in this space with much potential for growth and innovation!<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal DevOps Engineer

<h3>Job Description:</h3>The Role As a Tech Lead / Principal Software Engineer on the DeFi Yield Gen Platform team, you’ll get the opportunity to develop your skills and collaborate with engineers across Fidelity in a fun and dynamic environment. You will guide technical direction and work closely with Product Delivery and Architects to build a secure crypto yield generation platform utilizing modern software development practices. As Tech Lead, you will combine engineering leadership with mentorship to enable the team to deliver to its full potential, raise the bar on quality, and accelerate innovation in DeFi. The Expertise and Skills You Bring <ul><li>8+ years' of progressive experience in software engineering using programming languages like RUST and Python </li><li>Previous Tech Lead (or equivalent) experience owning technical direction and delivering production-grade solutions from design through deployment. </li></ul><ul><li>Raise the bar on software quality by defining standards, leading code and design reviews, and ensuring maintainable, modular solutions. </li></ul><ul><li>Champion a testing culture by encouraging appropriate use of TDD, advancing test automation, and guiding thoughtful test design to improve quality and reliability. </li></ul><ul><li>Partner with Product to turn requirements into well defined, testable, prioritized work to enable predictable delivery. </li></ul><ul><li>Mentor and develop engineers, sharing best practices and fostering a culture of continuous improvement. </li></ul><ul><li>Design and implement highly optimized, low-latency software for automated trading systems and analytical platforms. </li></ul><ul><li>Enhance and maintain the DeFi trading platform, ensuring robustness and scalability. </li></ul><ul><li>Collaborate with quantitative researchers and traders to deliver custom software solutions for developing strategies for trading Digital Assets. </li></ul><ul><li>Provide ongoing support for trading systems and research platforms</li><li>Bachelor's degree in computer science or related field required </li></ul><ul><li>Ability to build reliable software that can withstand unreliable environments </li></ul><ul><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins Core </li></ul><ul><li>Possess critical thinking skills to build end-to-end solutions </li></ul><ul><li>Passionate and committed to learning new things and developing with the latest technologies and frameworks </li></ul><ul><li>Work well in both a small agile team and independently, having a strong user focus </li></ul><ul><li>Strong analytical and communication skills and the ability to handle multiple tasks at any given time </li></ul><ul><li>Strong organization skills and attention to details </li></ul><ul><li>Experience with AWS or other cloud platforms and containerization technologies such as Docker is a plus </li></ul><ul><li>Experience with asynchronous workers and resilient messaging services is a plus </li></ul><ul><li>Proficient in SQL and NoSQL databases is a plus </li></ul><ul><li>Familiarity with L1 &amp; L2 blockchains such as Ethereum, is a plus </li></ul><ul><li>An understanding of microservice architecture is a plus </li></ul>The Team Fidelity Digital Assets®, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum. Fidelity Digital Assets® embraces an entrepreneurial culture and startup mindset while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance. Within Fidelity Digital Assets®, the DeFi Yield Gen Team is responsible for the frontend, backend services and APIs that support DeFi Yield Generation Platform. The base salary range for this position is $107,000-216,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Principal Rust Engineer, Tech Lead (DeFi Yield Gen)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Westlake, TX! <h3>The Role</h3> The Delivery Enablement Lead is a strategic execution leader embedded within product development teams, responsible for orchestrating end-to-end delivery within a team or across multiple teams and initiatives. This role blends agile delivery expertise with project management independence to drive predictable, customer-centric outcomes. The Lead partners with product and technology leadership to align roadmaps, manage dependencies, and optimize delivery effectiveness. <h3>Key Responsibilities</h3> <ul> <li>Delivery Leadership: Coordinate multi-team delivery efforts, manage dependencies, risks, and release planning to ensure seamless execution. </li><li>Agile &amp; Project Expertise: Apply fit-for-purpose delivery methodologies (Scrum, Kanban, Lean, etc.) and project management practices to support planning, prioritization, and forecasting. </li><li>Strategic Partnership: Collaborate with product and technology leaders to align delivery plans with product vision, KPIs, and customer feedback. </li><li>Execution Excellence: Monitor progress, manage scope, and ensure delivery against milestones and business value targets. </li><li>Data-Driven Enablement: Use delivery metrics and historical trends to inform planning, identify improvement opportunities, and drive process optimization. </li><li>Team Empowerment: Mentor delivery professionals, promote shared accountability, and foster a culture of continuous improvement. </li><li>Governance &amp; Quality: Ensure adherence to enterprise standards, manage tech debt, and support business readiness and release success. </li></ul> <h3>Qualifications</h3> <ul> <li>Relevant proven experience and training/certification in delivery frameworks and methodologies (agile delivery, project management, etc.) </li><li>Minimum of 5 years’ experience working directly to plan and drive the execution of technology delivery within a team or across multiple teams </li><li>Excellent facilitation, planning, and stakeholder engagement skills </li><li>Ability to lead through influence and drive cross-functional alignment </li><li>Strong experience with delivery metrics, forecasting, and capacity planning </li><li>Familiarity with scaled delivery practices and enterprise governance </li></ul> <h3>Success Measures</h3> <ul> <li>Predictable delivery of business and customer outcomes </li><li>Increased delivery efficiency and reduced impediments </li><li>Strong stakeholder satisfaction and team engagement </li><li>Adoption of delivery standards and continuous improvement practices </li></ul> <h3>The Team </h3> The Fidelity Insurance Group team makes it possible to thrive by aligning strategy, driving execution, and cultivating team excellence – through integrated capabilities, scalable practices, and a people-first mindset. We ensure strategic execution and generation of insights that guide planning and prioritization, aligned to business strategy and customer segmentation, leveraging our core capabilities of Technology Delivery Portfolio Enablement, Execution Enablement, and Operations Enablement. We are focused on building a highly integrated organization, aimed at delivering transformative business value through empowered teams, adaptive practices, and strategic enablement. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Fidelity TalentSource

Scrum Master

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Westlake, TX and Merrimack, NH! As a Full Stack Developer, you will be applying your software development and automation skills to develop, test, deploy, maintain and improve record keeping for our Fidelity Investments Life Insurance (FILI) business. This person will be a hands-on engineer with well-honed design and development skills. This individual will be accountable for all the deliveries of the delivery team. <h3>The Expertise You Have</h3> <ul> <li>Full-stack development experience using Java, Tomcat, Spring Boot, Angular, Node and JavaScript </li><li>Experience integrating with Service Oriented Architecture (REST) using Express / Node/SpringBoot/Dropwizard </li><li>5 to 10 years of hands-on experience with designing and building large scale applications </li><li>Strong knowledge in application development with micro architectures. </li><li>Knowledge of end-to-end DevSecOps automation with CI and CD pipelines including Unit, Component, Functional, Performance, and Security test automation </li><li>Knowledge of mock frameworks and service virtualization </li><li>Proven experience in Oracle database and PL-SQL </li><li>Ability to provide automation solutions to support all possible data scenarios </li><li>Certifications in, and working experience with, AWS </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Define, maintain, and support our enterprise products </li><li>Perform troubleshooting and triaging in Assist in production and nonproduction environment </li><li>Standout colleague, self-starter, innovative and eager to learn every day. </li><li>Excellent communication and documentation skills. </li><li>Enjoy experimental development solutions </li><li>Ability to multi-task within various initiatives if needed </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Accountable for consistent delivery of functional software – sprint to sprint, release to release </li><li>Excellence in software development practices and procedures </li><li>Participates in application level architecture </li><li>Develops original and creative technical solutions to on-going development efforts </li><li>Responsible for QA readiness of software deliverables (end-to-end tests, unit tests, automation) </li><li>Responsible for supporting implementation of moderate-scope projects or major initiatives </li><li>Works on complex assignments and often multiple phases of a project </li></ul> Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Principal Software Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Analyst to work in The Fidelity Insurance Group in Westlake, TX or Merrimack, NH! The hourly pay rate range for this position is $65-85 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3>The Role</h3> A successful systems analyst will be a key member of an agile delivery squad but is also involved in solutioning with our Delivery Team Leads to gather &amp; document business requirements, helping with current state analysis of our systems, helping define our technology solution, and partnering with QA in test case preparation. The role requires great collaboration with members of various business and IT groups throughout the life cycle of a product/application. <h3>Key Responsibilities</h3> <ul> <li>Understand software development lifecycles and methodologies. </li><li>Examine inter-dependencies between systems </li><li>Conduct requirements analysis and create proposals for modifications, upgrades, or replacements to systems. </li><li>Participate in the design of new computer systems and applications. </li><li>Document requirements through analysis of existing business models, use cases, workflow analysis, and documents </li><li>Understand and document interfaces between systems. </li><li>Collaborate with the broader team to develop, deploy, and support key applications and features </li><li>Assist in troubleshooting technical issues. </li><li>Use agile methodologies to achieve requirements. </li><li>Use requirements analysis information to make recommendations to system functionality and create stories to execute recommendations. </li><li>Support the implementation and operations of systems. </li><li>Provide support to business and technical partners throughout all testing phases, including triaging system defects in production and non-production environments. </li><li>May consult with internal and external clients to present proposals. </li><li>Work within the team to ensure committed deliverables adhere to establish schedule. </li></ul> <h3>The Team</h3> The Fidelity Insurance Group (FIG) Technology team is a recently established group aimed at providing transparent solutions and support for all of FIG’s business functions. We partner with internal FIG stakeholders and multiple organizations across Fidelity, most notably the Fidelity Insurance Agency (FIA) to deliver modern solutions that scale. It is an exciting time in this space with much potential for growth and innovation!

Systems Analyst

<h3>Job Description:</h3>We are seeking an accomplished Vice President of Cybersecurity Architecture with deep expertise in fraud detection, prevention, and mitigation to join the Fidelity Institutional Technology (FIT) Security Architecture team. As VP of Security Architecture, you will design and implement advanced security architectures that safeguard our digital ecosystem, protect customer trust, and reduce operational fraud risk for our FI clients. You will be a partner with enterprise security, data, engineering, product, and risk teams to architect end-to-end security solutions that identify, prevent, and respond to fraud at scale. You will join a team of security architects who evaluate and recommend solutions that strengthen our security posture. You will be responsible for guidance to business and technology teams in delivering secure architecture, design, and reusable capabilities across multiple product areas. You will also collaborate with key enterprise partners to adopt emerging standards and technologies for Identity, Authentication, Authorization and Fraud mitigation. The Role <ul><li>You will help formulate and drive the tactical and strategic direction of FIT security architecture for critical, large-scale systems across all facets of Fidelity Institutional. </li></ul><ul><li>You will collaborate with fraud analytics teams to integrate real-time fraud detection and prevention mechanisms into system design. </li></ul><ul><li>You will partner with enterprise stakeholders to apply emerging AI technologies in detecting and preventing fraudulent activities within Fidelity Investments’ institutional interactions. </li></ul><ul><li>You will develop and maintain fraud detection and prevention architectures, reference models, and security patterns. </li></ul><ul><li>You will design endtoend solutions for identity protection, account security, fraud analytics, and transaction integrity. </li></ul><ul><li>Define and enforce security architecture standards and best practices, including cloud security design, Zero Trust principles, defense-in-depth, least-privilege access, and secure API frameworks. </li></ul><ul><li>Establish comprehensive frameworks for risk assessment, threat modeling, and compliance audits to mitigate fraud and cyber threats across Fidelity Institutional Technology. </li></ul><ul><li>Develop strategies for data protection, including encryption, tokenization, and secure lifecycle management for sensitive financial information. </li></ul><ul><li>You will make authoritative decisions on technical issues, standards, and strategies. </li></ul><ul><li>You will provide expertise to project teams on secure design and integration across the technology stack (security, cloud, DevSecOps, etc.). </li></ul><ul><li>You will anticipate and implement major industry system/software security trends within the Fidelity environment. </li></ul><ul><li>You will lead Proof of Concepts (POCs) to assess technical and business benefits. </li></ul><ul><li>You will participate in the definition and enforcement of enterprise security architecture standards across all platforms, ensuring alignment with financial regulatory requirements (e.g., SEC, FINRA, PCI DSS). </li></ul>The Expertise and Skills You Bring <ul><li>15+ years of experience in security architecture, analytics, design, and development of enterprise solutions across multiple platforms. </li></ul><ul><li>Expertise in application security implementations and best practices; certifications such as Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), AWS Certified Security – Specialty, Certificate of Cloud Security Knowledge (CCSK), Certified Fraud Examiner (CFE), Fraud Detection and Analytics Certificate (ACAMS) are strong positives. </li></ul><ul><li>Expertise and experience in Fraud detection, prevention and mitigation strategies </li></ul><ul><li>Deep knowledge of IAM, cryptography/key management, access controls, and security protocols (e.g., MFA, SAML, OAuth, OIDC, API security). </li></ul><ul><li>Experience with DevSecOps, AWS security, and secure code development. </li></ul><ul><li>Proven ability to establish strategy and implement cloud enterprise solutions in AWS and/or Azure. </li></ul><ul><li>Strong background in tool selection and vendor management. </li></ul><ul><li>Financial industry experience a plus </li></ul><ul><li>Thought leadership in technology selection and security strategy formation. </li></ul><ul><li>Ability to guide secure design across all layers of the application stack. </li></ul><ul><li>Excellent problem-solving skills and mastery of security principles. </li></ul><ul><li>Strong presentation, documentation, communication, and influencing skills to articulate technology direction in a business context. </li></ul><ul><li>Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience. </li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, Architecture

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a System Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX or Merrimack NH. <h3>The Role</h3> The Systems Engineer will perform Engineering and Systems Operational support for Business Unit aligned functions including Application Support, Cloud Enablement, Environment Management, Digital Tier &amp; Web Operations, Platform Engineering and Basic DMZ Network Operations. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will have the opportunity to use all your skills in engineering, modernizing, deploying, and testing applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions. <h3>Team</h3> Fidelity’s Systems Engineers work with our Application Development &amp; Cloud Platform teams to deliver reliable runtimes for Fidelity’s business critical workloads. The team comes from varied technical backgrounds, and the responsibilities that support opportunity for a variety of challenges require engineers to work on software and systems in highly distributed multi-tiered platforms. Our ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity’s customers. <h3>The Expertise You Have</h3> <ul> <li> Bachelor’s degree or higher in a technology related field (e.g., Engineering, Computer Science, etc.) required, Masters’ degree a plus. </li><li>7-8+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale. </li><li>Highly experienced managing technology environment stability and availability. </li><li>Knowledge of ITIL practices. </li><li>Demonstrated expertise of DevOps and Site Reliability Engineering (SRE) practices and principles. </li><li>Experience with Agile software development methodologies, delivery projects, and implementation. </li><li>Knowledge of basic networking (ping, traceroute, DNS) </li><li>Hands on experience with search and analytics engines (Splunk, DataDog…) </li><li>Hands on experience with Linux/UNIX and Windows operating systems </li><li>Experience with workflow design, data analysis, and requirements identification/specification </li><li>Experience with cloud-based technologies including SaaS solutions in the cloud and AWS/AZURE </li><li>Hands-on experience with container orchestration, preferably with Kubernetes </li><li>Experience with CI/CD pipelines and associated technologies </li><li>Experience with PowerShell and Python scripting </li><li>Production support experience with financial systems </li><li>Demonstrated creative and abstract thinking. </li><li>Ability to triage, complete root cause analysis, and be decisive under pressure. </li><li>Experience of docker, cloud-computing / cloud services platforms (e.g., AWS or Azure) </li><li>AWS Certification a plus </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Effective communication and will share your ideas and opinions as we look to innovate and improve our platforms. </li><li>You will bring a growth mindset to work every day as you continue to learn new technologies and skills which you share with your scrum teammates. You will ask for feedback and put goals in place to help improve your own skills. </li><li>You will use your data security skills to keep our customers’ information safe. </li><li>Strong communication (written and verbal) and interpersonal skills </li><li>Positive relationship management and facilitation skills </li><li>Strong analytical and/or project management skills required </li><li>Ability to provide 24x7 support for the production environment </li><li>Strong problem solving and troubleshooting skills </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Systems Engineer

The Team Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. The Expertise You Have <ul> <li>Bachelor’s degree in computer science or equivalent</li> <li>8+ years hands-on experience as a Software/Systems/DevOps engineer</li> <li>Demonstrate experience as an engineer responsible for designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products</li> <li>Experience with Genesys Engage is a plus</li> <li>Demonstrate experience in Java, Ansible, Python, or experience in a similar language</li> <li>Experience with Docker/Kubernetes and container-based development and deployment</li> <li>Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries</li> <li>Proficiency with UNIX operating systems and shell scripting</li> <li>Hands-on experience with Amazon Web Services (AWS) or similar cloud services</li> <li>Proficient in troubleshooting and resolving complex application issues</li> <li>Knowledge of APM tools and techniques to monitor, optimize, and troubleshoot application performance and availability</li> <li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation</li> <li>Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes</li> <li>Self-starter, curious, collaborative, innovative, eager to learn and teach others every day</li> </ul> The Value You Deliver <ul> <li>Write high-quality code for our applications that is reliable, scalable, and reusable</li> <li>Understand the leadership vision and execute on that vision</li> <li>Strengthen and promote the culture of innovation by setting examples</li> <li>Find creative ways to get things done, and do them right</li> <li>Foster a culture of Best in Class software engineering practices</li> <li>Exercise a passion for keeping your knowledge up-to-date with the latest and greatest</li> <li>Ensure the high level of integrity in the team</li> <li>Take ownership, accountability, and initiative for what needs to be done</li> </ul> Top Skills for the position: Linux Ansible Contact Center Exp Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Senior Systems Engineer

Systems Engineer The Team Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. The Expertise You Have <ul> <li>Bachelor’s degree in computer science or equivalent </li><li>8+ years hands-on experience as a Software/Systems/DevOps engineer </li><li>Demonstrate experience as an engineer responsible for designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products </li><li>Experience with Genesys Engage is a plus </li><li>Demonstrate experience in Java, Ansible, Python, or experience in a similar language </li><li>Experience with Docker/Kubernetes and container-based development and deployment </li><li>Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries </li><li>Proficiency with UNIX operating systems and shell scripting </li><li>Hands-on experience with Amazon Web Services (AWS) or similar cloud services </li><li>Proficient in troubleshooting and resolving complex application issues </li><li>Knowledge of APM tools and techniques to monitor, optimize, and troubleshoot application performance and availability </li><li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation </li><li>Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes </li><li>Self-starter, curious, collaborative, innovative, eager to learn and teach others every day </li></ul> The Value You Deliver <ul> <li>Write high-quality code for our applications that is reliable, scalable, and reusable </li><li>Understand the leadership vision and execute on that vision </li><li>Strengthen and promote the culture of innovation by setting examples </li><li>Find creative ways to get things done, and do them right </li><li>Foster a culture of Best in Class software engineering practices </li><li>Exercise a passion for keeping your knowledge up-to-date with the latest and greatest </li><li>Ensure the high level of integrity in the team </li><li>Take ownership, accountability, and initiative for what needs to be done </li></ul> Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

<h3>Job Description:</h3>The RoleThe Senior Systems Analyst will be the main liaison between our business, product, and development teams. You will take business requirements and turn them into workable tasks. You will be part of a highly collaborative, multi-functional and geographically distributed scrum teams and responsible for complex systems analysis for projects. You will coordinate release management, interdependencies across squads and participate in scaling ceremonies and activities. You will examine and prepare team performance metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.The Expertise and Skills You Bring<ul><li>Bachelor’s degree with 6-9 years systems analysis experience and systems development</li><li>Experience with JIRA, Confluence, and SharePoint</li><li>At least 3 years of experience working in an agile environment</li><li>Familiarity with Enterprise Content Management (ECM) principles, CMIS standards, and document management best practices preferred</li><li>A demonstrable understanding of the Agile software development methodology</li><li>Excellent written and oral communication skills, allowing you to interview Business partners to understand project objectives, use cases and requirements</li><li>Strong analytical skills, enabling you to research, document and review existing systems and recommend designs for achieving requirements for self-contained projects within a larger program</li><li>Proficiency in assisting in the writing of user requirements and all the supporting documentation</li><li>Ability to diagram business processes and system workflows</li><li>Expertise in conveying technical concepts with internal customers, technical team members, and/or other technical contributors across the organization</li><li>Willingness to actively participate in defining project scope/backlog, while recommending solutions to project issues</li><li>Possess an analytical and consulting approach – able to ask engaging questions to help tease out requirements details and technical implementation options</li><li>Dedicated and highly motivated with the ability to quickly grasp new technologies and business concepts</li><li>Experience helping the team to remove impediments and facilitate agile ceremonies such as the daily scrum, sprint planning, backlog refinement and retrospectives. using Atlassian Stack (Jira, Confluence, etc.) and collaboration tools</li><li>Experience working with Squad Leader and Scrum Teams to maintain the Product and Sprint backlog</li><li>You are adaptable, and comfortable working in a fast-past environment with constant changes</li></ul>The TeamThe WI Operations Modernization Chapter consists of a team of technologists and BPM experts, dedicated to modernizing and transforming the systems that run Fidelity Workplace Investing’s operations. We focus on building cloud-based applications to modernize legacy software that run our operations and support the transformation of our workflows to a modern BPM platform.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

85 IT / Computer Engineering Jobs in Westlake, TX, USA