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Regional Support Technician Fidelity is currently seeking a Regional Support Technician to work on-site for client Fidelity Investments. This position will provide end-user support for technologies such as computers, monitors, printers, phones, accessories and audio/visual equipment. Much of the job will be desktop support and handling items that can’t be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications. Having experience working in large environments and building and deploying desktops on a large scale is beneficial. The Team Our team enriches and adds value to the Fidelity Associate base by creating an efficient workspace that is quality focused. We are looking for bright individuals to be able to work in a fast pace and dynamic environment with exceptional customer service skills. Performing in a team setting and being able to communicate effectively need to be key traits one should have to be a success. While working with the Techworks Field Services Team, we will add to your existing skills pallet while hopefully learning from you in exchange! The Expertise You Have <ul> <li>Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems</li> <li>A+ certification is a plus</li> </ul> The Skills You Bring <ul> <li>Broad knowledge of Windows Operating Systems, PC Hardware, and related accessories</li> <li>Detail oriented, ability to work effectively with client and other groups and to hold others accountable for following processes and procedures</li> <li>Ability to work independently to meet goals based on requirements</li> <li>A self-starter with good written and verbal communications skills, along with the ability to pre-plan, organize, prioritize, and multitask.</li> <li>Understanding of TCP/IP networking protocols.</li> <li>Must be able to lift and move equipment up to 50 lbs.</li> </ul> The Value You Deliver <ul> <li>Computer Builds and Computer Deployments – deploy computers to our end-users and ensure all applications and data is transferred to the new computer.</li> <li>Support critical Service Level Targets with timely and accurate execution of support requests via our ticketing and tracking systems.</li> <li>Focus on delivering a successful customer service experience.</li> <li>Adherence to reporting and escalation procedures.</li> <li>Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects.</li> <li>Working in conjunction with technical and non-technical personnel to successfully complete all requests.</li> <li>Special assignments and other work-related duties as required by management.</li> </ul> Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit <a href="https://jobs.fidelity.com/?utm_source=fidelitycareers.com&amp;utm_medium=vanity" target="_blank">Fidelitycareers.com</a>

Fidelity TalentSource

End User Technician

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Intern I will perform entry level professional duties of moderate difficulty providing the opportunity for professional training in various departments/locations. Perform assigned duties to acquire knowledge of methods, procedures and standards required for bachelor's degree. This position is based in Temple, TX, which will require the candidate to report and work from the office on a regular basis. Therefore, interested candidates should be within a 50-minute commute to Temple, TX. What you'll do as an Intern: <ul><li>Apply analytics to department policies, protocols, procedures, and special projects. </li><li>Conduct research and analytics on various assignments and make recommendations. </li><li>Prepare project reports, progress summaries, statistical analysis, and related data. </li><li>Analyze specific aspects of department functions and/or operational procedures. </li><li>Analyze, generate, and maintain records and other reference material necessary for departmental use. </li><li>Utilize the network, department specific software, and proprietary software to complete assignments. </li><li>Other duties may be assigned. Duties may vary depending on assigned department.</li></ul> Qualifications you'll bring as an Intern: <ul><li>Currently enrolled in a bachelor's degree program at an accredited college or university. </li><li>Proficient computer skills including Microsoft Office Suite (Word, PowerPoint, Excel, Outlook). </li><li>Strong written and verbal communication skills. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Intern I - Human Resources (Summer 2026)

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. Build predictive models based on business data, including data preparation, feature engineering, model selection, and model evaluation techniques and measures. Coordinate with data engineering team to scale and deploy models and their related data pipelines into production within our Azure/Databricks environment. This is a hybrid position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Data Scientist: <ul><li>Perform data mining, exploration, and analysis.</li><li>Design, train, evaluate and implement machine learning algorithms and predictive models.</li><li>Work with stakeholders to identify opportunities for improving business processes and addressing current pain points, using data insights, forecasts, and analytics.</li><li>Develop and implement analytics-enabled solutions to improve business process, generate insights, and support business goals.</li><li>Develop Key Performance Indicators (KPIs), metrics, trend tracking, prediction, and forecasting models.</li><li>Evaluate and understand complex issues from business partners and recommend solutions.</li><li>Generate visualizations using tools like Tableau to provide business insights.</li><li>Work closely with team throughout all phases of projects: requirements definition, design, development, test and evaluation, demonstration, and deployment.</li><li>Perform other duties as assigned.</li></ul> Qualifications you'll bring as a Data Scientist: <ul><li>Bachelor's degree in data science, data analytics, or related field; or comparable job experience.</li><li>Two years' experience in predictive modeling and machine learning.</li><li>Proficiency in Python and SQL.</li><li>Knowledge of data science toolkits such as NumPy, Pandas and MatLab.</li><li>Experience with Azure and Databricks platforms.</li><li>Ability to work closely with team throughout all phases of projects: requirements definition, design, development, test and evaluation, demonstration, and deployment.</li><li>Availability to work majority of shift during United States hours (overlapping with 8am-5pm central time zone).</li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Data Scientist - IT&D

This role is pivotal in driving outbound sales and marketing initiatives, managing team performance, and ensuring a peerless customer experience. The ideal candidate will possess strong leadership skills, a proven track record in outbound call center management, and a passion for achieving targets and driving results.<h2>Key Responsibilities:</h2><ul><li>Team Leadership: Lead and motivate a team of outbound agents to achieve service loyalty targets, productivity goals, and quality standards. Provide coaching, guidance, and feedback to support individual development and enhance team performance.</li><li>Campaign Management: Oversee the planning, execution, and optimization of outbound campaigns to maximize After-Sales opportunities and campaign effectiveness. Monitor campaign performance metrics and adjust strategies as needed to meet targets and objectives.</li><li>Performance Monitoring: Monitor and analyze key performance indicators (KPIs) such as call conversion rates, average handle time, show rate and service loyalty metrics. Identify trends, areas for improvement, and opportunities to enhance performance and efficiency.</li><li>Training and Development: Develop and deliver training programs for outbound agents to enhance sales techniques, service/product knowledge, and customer service skills. Ensure that agents are equipped with the necessary tools and resources to succeed in their roles.</li><li>Quality Assurance: Implement quality assurance measures to maintain high standards of service delivery and compliance with company policies and regulations. Conduct regular call monitoring and audits to evaluate agent performance and adherence to quality standards.</li><li>Reporting and Analysis: Generate regular reports on outbound campaign performance, service loyalty results, and agent productivity. Analyze data to identify areas of improvement, trends, and opportunities for optimization.</li><li>Customer Relationship Management: Foster positive relationships with customers through effective communication and problem resolution. Address customer inquiries, concerns, and escalations in a timely and professional manner to ensure customer satisfaction and retention.</li><li>Compliance and Risk Management: Ensure compliance with regulatory requirements, industry standards, and company policies governing outbound calling activities. Implement risk management strategies to mitigate potential liabilities and safeguard customer data.</li></ul><h2>Qualifications:</h2><ul><li>Bachelor’s degree in Business Administration, Marketing, or related field (preferred).</li><li>Proven experience in outbound call center management, with a minimum of 3-5 years in a supervisory or managerial role.</li><li>Strong leadership and team-building skills, with the ability to inspire and motivate others to achieve goals.</li><li>Excellent communication and interpersonal skills, with the ability to interact effectively with team members, customers, and stakeholders.</li><li>Solid understanding of outbound sales techniques, customer relationship management principles, and call center operations.</li><li>Proficiency in call center software and CRM systems (e.g., Salesforce, Genesys, Avaya).</li><li>Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.</li><li>Results-oriented mindset with a focus on achieving sales targets and driving performance excellence.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Contact Center Outbound Manager

We are seeking a professional, results-driven Loan Counselor I to join our Collections team at AutoNation Finance. This position is responsible for resolving and collecting on delinquent customer accounts. The Loan Counselor I interacts directly with customers, third-party references, and repossession vendors to negotiate payment arrangements, prevent losses, and support the overall servicing strategy. The ideal candidate will be self-motivated, demonstrate sound judgment, and have strong communication skills. This position includes potential monthly bonuses based on delinquency, roll rates, and net losses. A flexible work schedule, including late evenings and weekends, is required. Organizational Relationships: The Loan Counselor I reports directly to the Collections Supervisor and works in collaboration with the Recovery, Credit, Funding, and Loss Mitigation teams. This position also interfaces externally with customers, third-party contacts, and repossession agencies to support resolution and recovery efforts.Job Responsibilities:• Collections &amp; Customer Contact: Make outbound contact attempts by phone, email, chat, or text to negotiate and secure payment arrangements with delinquent customers. Handle inbound calls from customers regarding payment status, account inquiries, and general servicing questions. Review delinquent accounts for collection efforts and identify opportunities to cure or resolve delinquency.• Account Management &amp; Documentation: Maintain accurate documentation in the collections system regarding customer interactions, payment arrangements, and status updates. Ensure timely follow-up and tracking of agreed-upon payment terms. Update customer demographic, contact, and employment information.• Skip Tracing &amp; Recovery Support: Perform skip-tracing activities to locate customers or vehicles on delinquent accounts. Collaborate with repossession vendors and internal teams to assist in recovery efforts. Escalate high-risk or unresponsive accounts to management as appropriate.• Compliance &amp; Quality Assurance: Adhere to all internal policies and procedures, including documentation and communication standards. Ensure compliance with FDCPA, UDAAP, and other applicable federal and state collection laws. Maintain production metrics as defined by management, including conversion rates, kept rates, delinquency targets, and net loss goals.Qualifications: • High school diploma or GED required. • Minimum of 3 years of consumer debt collection and skip tracing experience required. • Prior experience in auto finance or consumer financial services preferred. • Strong negotiation, verbal, and written communication skills. • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). • Knowledge of debt collection laws and best practices. • Skilled in the use of loan servicing systems, data sources for skip tracing, and customer service tools. • Bilingual (Spanish/English) preferred but not required. • Ability to work independently, manage deadlines, and handle escalated accounts effectively. Next Possible Position: • Senior Loan Counselor • Recovery SpecialistPhysical Requirements: • Continuous use of computer, monitor, and keyboard. • No significant physical demands beyond standard office use.The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. &nbsp;Incumbents may be requested to perform job related tasks other than those specifically presented.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Loan Counselor II

<h3>Job Description:</h3>Solutions Architect, Front End Hiring for multiple positions and experiences ranges, placement is based on your background. At Fidelity Enterprise Architecture (FEA), we are seeking an experienced User Experience Architect to drive end-to-end architecture for the Brokerage business domain. In this role, you will work directly with product teams across the retail investing space (brokerage accounts, managed services, banking services, etc) and the workplace investing space (401ks, health-insurance related accounts, etc) to design solutions that meet business priorities and initiatives. What you will be responsible for This role will be a very hands-on role driving the overall technical and experience architecture. You will be responsible for all aspects of the solution, from security to data strategy, and work closely with all areas of engineering to best align architecture needs. You will collaboratively work across other product areas and multiple business units influencing and driving the digital modernization efforts within. In general, we are looking for a solid User Experience Architect that can lead and drive the end-to-end architecture of multiple teams in a complex space. The Expertise we’re looking for… The following is a selection of skills (but not a hard list of requirements) that will help you thrive in this role: <ul><li>Proven experience in architecture, including scalability, resilience, security, and data architecture. </li></ul><ul><li>Experienced in engineering web and/or mobile applications end to end, with a focus on customer experience, scale, security, and performance </li></ul><ul><li>Proficient in principles of API design and it’s applications </li></ul><ul><li>Experience with enterprise API implementation, using REST </li></ul><ul><li>Ability to break down user interfaces into smaller reusable pieces and large-scale migrations </li></ul><ul><li>Experience with reactive and functional programming concepts. </li></ul><ul><li>Experience building highly scalable architecture to support Omnichannel experience platforms </li></ul><ul><li>NX generator, executor creation, and dependency graphs within NX monorepos </li></ul>What to expect? An initial conversation with the assigned Technical Recruiter for overall job expectations and employment requirements. Then you will have a conversation with one of the Architecture Leads operating in the Fidelity Enterprise Architecture group. After that, 3-part multi-panel interview where you should expect to discuss questions and scenarios around end-to-end architectural solutioning, technical background, and leadership topics with a group of your potential future peers. The base salary range for this position is $126,000-255,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Fidelity Investments

Director, Architecture

<h3>Software Engineer in Test About the Role Fidelity Investments provides a remarkable opportunity for a Senior Software Engineer in Test with a strong background in software development. This individual will be tasked with creating and enhancing test automation processes and internal software applications within the Quality Engineering team at Fidelity's Workplace Investing sector. The role is situated at our Merrimack, NH facility. Key Responsibilities As a Quality Assurance Engineer, your main duties will involve:</h3> <ul> <li>Crafting and upkeeping test automation frameworks with Java or comparable languages. </li><li>Testing distributed applications at multiple layers of the technology stack. </li><li>Ensuring data validation and processes using SQL, DB2, and Oracle. </li><li>Deploying DevOps and CI/CD methodologies with the help of Maven, Git/GitHub, Jenkins, and Sonar. </li><li>Collaborating in Agile/Scrum environments, applying tools like JIRA and XRAY. </li><li>Understanding and enhancing the software development life cycle (SDLC), encompassing coding standards, code evaluations, and source code administration. </li><li>Working with virtual databases like Delphix or data mockup tools like Wire Mock. </li><li>Engaging with cloud-based services such as Azure and AWS. </li><li>Conducting functional and regression testing, incorporating test automation in an agile environment. </li><li>Interpreting business requirements to build clear stories and acceptance criteria for implementation. </li><li>Identifying risks and developing contingency plans for test automation issues. </li><li>Working independently within Agile Sprint or Kanban teams to deliver high-quality results. </li></ul> Required Expertise and Skills To be successful in this role, you should bring: <ul> <li>A Bachelor’s degree in Computer Science or equivalent experience. </li><li>More than 5 years of experience in Java or a similar language, focusing on test automation development. </li><li>Demonstrated proficiency in common test automation frameworks such as Cucumber and Rest services. </li><li>Familiarity with tools and concepts like SQL, DB2, Oracle, JIRA, XRAY, Maven, Git/GitHub, Jenkins, Sonar, and cloud-based services. </li><li>Familiarity with financial services, particularly mutual funds, stocks, and managed accounts. </li><li>Hands-on experience with both functional and regression testing in an agile setting. </li><li>The ability to adapt quickly and thrive in a fast-paced, changing environment. </li><li>Familiarity with SDLC, coding norms, code evaluations, source code control, and build procedures. </li><li>Understanding of Cobalt language, VSAM files, batch processes, and IOM (Input/Output Modules). </li></ul> <h3> Why Fidelity? At Fidelity, we are committed to providing accessible financial expertise to help individuals achieve their desired lifestyles. We prioritize crafting an outstanding work environment to attract top talent and support our team members. Join us to contribute to our mission of delivering outstanding financial services and enjoy a collaborative environment where you can thrive and grow your career. We value innovation, dedication, and the pursuit of excellence in everything we do.</h3>

Software Engineer in Test

<h3>Senior Investor Center Technology Enablement Analyst</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technology Enablement Analyst to work in Westlake, TX! <h3>The Role</h3> We lead all aspects of technology operations in more than 200 local Investor Centers across the United States. We are pivotal partners, translating associate and business needs into actionable solutions that deliver tangible value across all technology capabilities and platforms. <h3>The Value you Deliver</h3> <ul> <li>Provide visibility of overall health of the Investor Center IT environment (infrastructure, end user compute, business applications) and visualize the impact to business services </li><li>Predict issues, minimize user impact and speed remediation of IT break/fix </li><li>Identify and guide continual IT service improvement needs. Analyze these needs to ensure they align with business objectives and are feasible within a given technology’s products scope </li><li>Build detailed user stories that outline specific IT functionalities from the associate’s perspective </li><li>Define acceptance criteria that determine when a user story is considered complete and ready for release </li><li>Engage with IT Product Teams, Legal, Risk, and Compliance to ensure requirements and solutions meet operations standards, legal/regulatory requirements and minimize potential risks to the firm </li><li>Participate in business acceptance testing to ensure that the IT solutions meet the defined requirements </li><li>Develop and implement strategies for introducing new IT products or features to associates </li><li>Analyze associate data and feedback to gauge the efficiency of solutions and identify areas for improvement </li><li>Report findings to partners to advise future project decisions and strategies. </li><li>Provide a deep understanding of how the IT products work </li><li>Document and explain these IT concepts clearly, bridging the gap between associates and development teams </li></ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor's degree required </li><li>A passion for bringing together people, process, and technology needs to serve associates </li><li>3+ years of IT support and system/business analysis experience </li><li>Experience with successful development, delivery and production support of IT solutions </li><li>Excel at forming relationships and networks; influencing others to achieving outcomes </li><li>Ability to navigate within a highly complicated, matrixed environment </li><li>Curiosity regarding digital user experience, associate technology and industry trends </li><li>Ability to break down sophisticated problems into manageable components, synthesizing data-driven insights into clear takeaways to drive informed decision-making and solutions </li><li>Excels in ambiguity and change, and able to quickly adapt and adjust approach to accommodate shifting priorities or new information </li><li>IT experience in one of more of the following disciplines: IT Infrastructure; End User Computing; Software Development; IT Operations; Observability and Monitoring </li></ul> <h3>The Team</h3> Our purpose is to improve the associates experience and boost efficiency, so they can help more people. We simplify the navigation of a sophisticated IT organization across Fidelity, increase transparency to business needs, improve operational efficiency and ensure a phenomenal IT experience. Team members share a set of core product management and analytical skills, along with differentiating skills that are suited to the squad to which they are aligned. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

System Support

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. Leads end-to-end data science initiatives, including designing and deploying machine learning models for search, ranking, and recommendation systems. Collaborates cross-functionally collaboration, mentors data scientists, and establishes standardized processes to deliver scalable, production-grade solutions. This is a hybrid position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Data Science Director: <ul><li>Lead, research, strategize, design, implement, document and communicate Data Science initiatives end-to-end, from incubation to deployment.</li><li>Build and enhance machine learning, statistical and causal models for product search, ranking and recommendation that deliver business benefits.</li><li>Facilitate the delivery of enterprise wide, production grade, and accurate data science products by establishing and standardizing tooling and process frameworks for standard methodologies.</li><li>Investigate the design and performance of models and fine tune as necessary.</li><li>Work closely with business stakeholders and product managers to develop and deploy solutions with cross-functional support</li><li>Build team of data scientists and provide mentorship to less experienced data scientists.</li><li>Educate our business and engineering partners across the organization on data science concepts (e.g., statistics, machine learning).</li><li>Identify gaps in existing data, create data product specs, and work with Engineering teams to implement enhanced data tracking.</li><li>Partner with Analytics team members and other functions to share insights and best practices, ensuring consistency of data-driven decision-making throughout the org.</li><li>Effectively communicating your insights and plans to cross-functional team members and management.</li><li>Perform other duties as assigned.</li></ul> Qualifications you'll bring as a Data Science Director: <ul><li>MS or PhD in statistics, mathematics, analytics, computer science or another quantitative field AND three years minimum of experience as a data scientist in Logistics or Retail.</li><li>7 or more years' experience in data science. Two or more years' experience as a data scientist in eCommerce, Supply Chain or Logistics.</li><li>3 or more years' experience in leading data scientists. </li><li>Experience applying descriptive statistics, machine learning, predictive modeling, and visualization techniques to solve challenging business problems.</li><li>Expert knowledge in and ability to demonstrate hands-on capabilities with the following:</li><li>Statistical and machine learning techniques.</li><li>Data Science libraries in programming or scripting language Model deployment.</li><li>Machine learning workflows.</li><li>Proficient in Python + related ML libraries and frameworks (Ex: PyTorch).</li><li>Proficient in SQL and working with large datasets.</li><li>Experience with cloud platforms (e.g., AWS, GCP, Azure) and model development and deployment technologies (e.g., Databricks).</li><li>Excellent communication and presentation skills (to both technical and business audiences).</li><li>Exceptional leadership and communication skills, with the ability to effectively collaborate with cross-functional teams, present findings to senior teams, and drive a data-driven culture within the organization.</li><li>MS Azure or Fabric experience/knowledge a plus.</li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Data Science Director

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Qualities of ExcellenceAs faculty members of Lone Star College, we strive to create a nation of world citizenry in our students. In that pursuit, we model ways of thinking and being that incorporate diversity, equality, and equity. Our culture, then, requires the possession of transcendent qualities that, while immeasurable, are evident in global citizens. We are compassionate with our students, colleagues, and ourselves. We are innovative in the pursuit of learning. Ultimately, we create a culture where learning thrives, people are safe, and we mirror the qualities of world citizenry.Lone Star College faculty are dedicated to four qualities of excellence:<ul><li>Student Invested</li><li>Content Expert</li><li>Pedagogically Excellent</li><li>Institutionally Dedicated</li></ul>Campus Marketing StatementLone Star College-North HarrisLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.Location address is 2700 W.W. Thorne Drive, Houston, TX 77073.Job DescriptionPURPOSE AND SCOPE:Provides direction, teaching, and support for HVAC course objectives and contributes to the educational environment of the Lone Star College System and the community. Responsibilities include teaching and advising students. Primary functions are to plan, maintain, access, and teach courses within the curriculum in a manner that facilitates student success and student learning.PRINCIPAL DUTIES AND RESPONSIBILITIES:<ul><li>Teaches courses in HVAC at a variety of times and locations in response to institutional needs, making continuous efforts to improve the quality of instruction by reviewing and utilizing innovative methodologies, techniques, and delivery methods</li><li>Develops and uses a syllabus for each course or laboratory within college and departmental guidelines</li><li>Evaluates students to measure their progress toward achievement of stated course objectives and informs them in a timely manner of their progress in the course. Identifies and assesses student who are in need of additional instruction to successfully complete the course objectives</li><li>Responsible for recruiting and advising students in their area</li><li>Responsible for managing their classrooms and labs, including assuring lab facilities meet state requirements</li><li>Responsible for assisting with student job placement</li><li>Works directly with certification agencies to ensure alignment and high level of program and student success</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS, ABILITIES:<ul><li>Mastery of course content</li><li>Ability to design and deliver hybrid courses</li><li>Demonstrated leadership skills; style that emphasizes collaboration, teamwork, and facilitation</li><li>Excellent oral and written communication skills and interpersonal skills</li><li>Ability to appreciate alternative viewpoints; ability to work effectively with a wide variety of people</li><li>Demonstrates interest in interdisciplinary teaching, service learning, learning technologies, course development, and adult learning methodologies including collaborative learning, learning communities and distance learning</li><li>Commitment to academic excellence, exceptional service and providing a dynamic climate for life-long learning</li><li>Demonstrated ability to develop and implement instructional approaches such as the effective use of technology</li><li>Ability to use effective strategies to engage students in their learning</li></ul>PHYSICAL ABILITIES:The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items, such as typewriters and record boxes. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity.WORK SCHEDULE AND CONDITIONS:<ul><li>PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment. Equipment generally associated with this area</li><li>Internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed primarily in a climate controlled office environment with minimal exposure to health or safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Associate's degree in AC/Heating &amp; Refrigeration and at least 3 years non-teaching work experience in the field</li><li>EPA Universal Certifications</li></ul>PREFERRED QUALIFICATIONS:<ul><li>TACL license (Texas Air Conditioning License)</li><li>At least 4 years of provable HVAC work experience out of the last 6 years in the residential and commercial workplace</li></ul>SalaryCommensurate with education, experience and qualifications.Your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, wellness programs, professional development opportunities, sabbatical opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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